
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great place to buy a car. Great bunch of people. A huge variety of cars to choose from. The employees go beyond what is expected of them. variety of cars to choose from. The employees go beyond what is expected of them. More
Heather was amazing to work with! Very informative and extremely nice. She called me almost immediately upon showing interest and followed through to the absolute end. Would have never purchased from th extremely nice. She called me almost immediately upon showing interest and followed through to the absolute end. Would have never purchased from this dealership if it weren't for her. More
I did not hesitate to return to Ganley to purchase my second Outback. I have been very pleased with the quality of my first vehicle as well as the outstanding follow-up service I received. second Outback. I have been very pleased with the quality of my first vehicle as well as the outstanding follow-up service I received. More
Things to note before I go Into my review.- I am 3 time Things to note before I go Into my review. - I am 3 time return customer. - Never missed a single car payment - I have Brought plenty of business t Things to note before I go Into my review. - I am 3 time return customer. - Never missed a single car payment - I have Brought plenty of business to this dealership I leased a 2017 Génesis. Personally loved the vehicle but after 3 years of not missing a payment. New management did not stand by previously agreed upon terms. While we tried to come to an agreement on the final lease disposition fee. After speaking to both their financial branch and to the lease management person, both entities would not help and just point fingers at each other. While we were in discussions they sent my account to collection as a “Missed payment”. They speak of loyalty and customer service but when it counts after years of being a responsible paying customer they stick it right to you for all of about $150. You have been warned. More
Excellent. Staff was kind and thoughtful. Understandable explanations of the work to be done on my VW. Couple of hours in the waiting room where I was able to read my Kindle. explanations of the work to be done on my VW. Couple of hours in the waiting room where I was able to read my Kindle. More
I was very happy with the overall experience. Heather LaBay was very helpful and knowledgeable. She made the car buying process so easy for me. I have seen terrible customer service, so know when to appr LaBay was very helpful and knowledgeable. She made the car buying process so easy for me. I have seen terrible customer service, so know when to appreciate great customer service. I would highly recommend Heather as a salesperson at Ganley Westside Imports. More
Saleswoman (Rachel Schafer) did an amazing job for me. I was just starting to think about getting a new car, and was undecided about Ganley or another dealer. Rachel was a fantastic saleswoman (she listene was just starting to think about getting a new car, and was undecided about Ganley or another dealer. Rachel was a fantastic saleswoman (she listened well, was very knowledgable about Suburus, and wasn't pushy). Ultimately, I was comfortable with the deal from Ganley so I went ahead with my purchase. Rachel made it a great experience. More
We were happy with our overall experience, Igor Z was helpful and knowledgeable as always. We will always return to Ganley Westside Imports for our cars. Our trip was easy and fast. helpful and knowledgeable as always. We will always return to Ganley Westside Imports for our cars. Our trip was easy and fast. More
Last car in US exactly as I wanted it. Met my (fair) trade price and done in < 2 hours. No pressure or surprises. One cannot ask for more when buying a car. trade price and done in < 2 hours. No pressure or surprises. One cannot ask for more when buying a car. More