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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews
Call Service Center (440) 734-2000

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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April 08, 2022

Excellent service, It was ready quickly. All employees were very friendly. Contacted me as soon as it was ready More

by mompul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel, Jason Boismier, Tara Geraldi
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Apr 11, 2022 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. -Ganley Westside Imports

April 08, 2022

The maintenance work completed on my Subaru Forester was done in a very timely manner. I was satisfied with the work. More

by Tulip824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Geraldi
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Apr 11, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

April 07, 2022

Always have a great experience when I come into this dealership for service and parts. More

by mpayerchin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Welsh , Joe Joyce, Jenna Graham, Alexis Jalowiec, Ariella Cancel
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Apr 08, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to leave these kind words about your experiences with our parts and service departments. We appreciate your loyalty and we are looking forward to continuing to provide you with 5-star experiences in the future! -Ganley Westside Imports

April 02, 2022

This is my first Subaru I have owned. After this exceptional service, this will not be my last one. More

by Tech327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2022 -

Tech327 responded

This is my first Subaru I have owned. After this exceptional service, this will not be my last one.

April 01, 2022

Mikayla was great! She kept me informed while I waited and clearly explained service to me. More

by bevkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
Report | Print
Apr 01, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with (service rep) and our service staff! We are happy to hear that you were so pleased with your service appointment. Please feel free to reach put if you have any questions or concerns. -Ganley Westside Volkswagen

March 31, 2022

Very timely service appointment. Was told it would approximately be an hr. and it was ready in 35 Minutes. Everyone is always personable and friendly. More

by ohiocvl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. -Ganley Westside Imports

March 27, 2022

I had a great visit, was my first time to have service there. The appt took less time and was less expensive than I was quoted. The people there were efficient and friendly from start to finish. I will r More

by Pahull45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember persons name
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Mar 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley westside imports

March 25, 2022

They’ve been helpful and friendly. Staffing issues has slowed the service department. The service manager has answered my questions when I call for updates. More

by KOLLMORGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
Other Employees : Scott Turney, Heather LaBay, August Zwierlein
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Mar 25, 2022 -

Ken Ganley Westside Imports responded

Kollmorgen, Thank you for the positive review. Please reach out if you need anything in the future! -Ganley westside Imports

March 25, 2022

The car was ready when promised, didn't have to wait long for them to bring it up to me and they washed the car for me also. More

by STROZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Graham
Report | Print
Mar 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

March 24, 2022

Great overall service. Prompt. Polite. Professional group. Very pleasant overall experience. Keep up the great work. More

by Jamesnola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Welsh
Report | Print
Mar 25, 2022 -

Ken Ganley Westside Imports responded

Jamesnola, Thank you for this kind review of our service staff. We are glad that we were able to assist you in the servicing of your vehicle and look forward to the next opportunity to serve you. -Ganley westside Volkswagen

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