Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews of Ken Ganley Westside Imports - Service Center
Service department is a rip off. Charged over $400 in labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer a labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer as I was checking out, the exact same thing that needed fixed on their car as they stated needed fixed on mine. Word. For. Word. I do believe they suckered that poor soul also. More
I've been coming to Ganley Westside Hyundai for years, and always receive excellent quality service. My routine maintenance check was quick and reliable. I had to have my new phone paired with my Santa Fe and always receive excellent quality service. My routine maintenance check was quick and reliable. I had to have my new phone paired with my Santa Fe Bluetooth, and the service gal (I think her name was Brooke) did this before I even had a chance to pay my bill! Nice waiting area and accurate time estimate for my wait. I'll continue to come back for my service needs. More
Matt O’Shea was very personable. Nice dude. Didn’t seem to bs at all. I don’t need to bring my car often, but I hope to work with him again next time. to bs at all. I don’t need to bring my car often, but I hope to work with him again next time. More
My last visit was one of the best visits to Subaru. Matt O'shea was awesome. So much so that I would like to exclusively work with him:) O'shea was awesome. So much so that I would like to exclusively work with him:) More
Overall great service experience. Everyone was very friendly and professional. Wouldn’t take my car anywhere else. Chris, Jim, Jenna and Gabbie know how to treat customers. friendly and professional. Wouldn’t take my car anywhere else. Chris, Jim, Jenna and Gabbie know how to treat customers. More
Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. definitely be bringing my car back for service. Christ Wheatley has been very helpful. More
I really like your service depot but I hate the wait. I saw my. At was ready because it was sitting out front but it wasn’t until a half hour later they came to tell me it was ready. I understand they wer saw my. At was ready because it was sitting out front but it wasn’t until a half hour later they came to tell me it was ready. I understand they were busy but I think within 10-15 minutes after my car was ready they could have brought me the paperwork and my key. No reason to wait so long. More
The Service Dept was efficient and friendly. My loaner was clean and comparable to my own vehicle. Returning the loaner and picking up my car was a breeze! was clean and comparable to my own vehicle. Returning the loaner and picking up my car was a breeze! More
Alexis was very nice and professional. I was very happy with the service she provided. I always get great service at Ganley that’s why I keep coming back. with the service she provided. I always get great service at Ganley that’s why I keep coming back. More
We are always satisfied with the work and the Customer Service at this Dealership. They are very courteous and friendly! James is the very best! Service at this Dealership. They are very courteous and friendly! James is the very best! More