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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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July 05, 2020

Oil change, new battery, new wiper blades I always get great service here, and I can trust that the work will be done correctly and in a reasonable amount of time. Thank you! More

by lforbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling, Brooke Tobicash
Jul 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for the positive review we are glad your service visit was efficient and completed in a timely manner.

July 01, 2020

The staff is top notch. Always friendly and keep you informed on what they are doing to your vehicle. I Love the service they provide. More

by Wanda478
Recommend Dealer
Yes
Employees Worked With
All of them
Jul 01, 2020 -

Ken Ganley Westside Imports responded

Thank you for your positive review. We are glad your experience went well. Please feel free to reach put if you have any questions or concerns.

June 28, 2020

Safety recall blunder I am very happy with the dealership, but not with Subaru for making me wait months for a safety recall fix. In those months, I did not drive my almos More

by Susaninbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Korfhage
Jun 29, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

June 11, 2020

Not much to say. Dropped off my vehicle and picked up the next day . The vehicle was ready the same day. I couldn't get there by closing to pick it up. Staff was frien More

by phillip.petruccelli
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don't know who hleped me.
Jun 11, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

May 13, 2020

I had my Volkswagen Passat in for service. The service department was extremely clean and everybody was respectful.!! My car was returned to me washed and sterilized. Extremely satisfied !!thanks again t More

by Mr. Miner
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

May 12, 2020

Great service you can count on Greg and the service crew are always friendly, professional and trustworthy! They value both your patronage and time. The same goes for the parts depa More

by Decw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kerro, Patrick Burke
May 12, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

May 08, 2020

5* service dept always a pleasant experience dealing with your service dept very easy to schedule an appt would highly recommend and would consider purchasing my four More

by opheliabenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kerro
May 11, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

April 16, 2020

Was not satisfied at all with my experience at the Parma location. Westside imports was very friendly and informative. Will not take my vehicle anywhere else. More

by Lamar4821
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mauer, Keith Wendling, Jim Welsh , Brooke Tobicash
Apr 17, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 30, 2020

Outstanding Experience! The folks at Ganley Westside Imports do outstanding work! I could not be more happy with their efforts! They are very skilled, competent and persona More

by pistolpeterea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vanderhoof, Brandon Williams
Mar 31, 2020 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

March 29, 2020

Great service and communicafion. Our car was detailed and looked and smelled amazing! Recall was fixed and new brakes and oil change and rotation. We conveniently had a car to use until ours was ready. Great More

by jjpain9989
Recommend Dealer
Yes
Employees Worked With
Aunna
Mar 30, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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