Ken Ganley Westside Imports - Service Center

The service writers at this dealership are indifferent. It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered an It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered and accepted a multipoint inspection and a car wash when I dropped my car off for service. Neither was completed yet all of the check boxes on my record were green. Every single one. I knew my rear wiper needed to be replaced and the tire pressure was low. Neither were addressed. I had remote start installed on my car. Was handed my keys by the porter with no explanation how to use it. I had to go back in and ask. Ive had similar experiences at this dealership before. The last time i had my oil changed I was told they didn’t do the safety inspection because they didn’t have time. I love my Subaru but almost didnt buy it because this is the only dealership nearby. Would go elsewhere if i could. More

The appointment was exactly what was described. They gave me a accurate wait time and I was out when they said I would be. They gave me a accurate wait time and I was out when they said I would be. More

The visit and Nik were great and prompt. The service was great and Nik was very personable to converse with. The service was great and Nik was very personable to converse with. More

The dealership is friendly and accommodating. Answered all my questions and addressed my concerns. Thank you Answered all my questions and addressed my concerns. Thank you More

no complaints and no problems with anyone no other problems at the this time thanks problems at the this time thanks More

Good service and car returned on time, however didn’t top off fluids like my other dealership does. off fluids like my other dealership does. More

Leron helped get quick approval for the repairs for this fleet vehicle. Car was returned very timely. fleet vehicle. Car was returned very timely. More

Roger did and excellent job meeting my needs with the purchase of a brand new Subaru WRX. Would recommend highly! purchase of a brand new Subaru WRX. Would recommend highly! More

The people that work here are professional and I always feel that I've had a great experience. feel that I've had a great experience. More

Even though they are always busy, the service is done when they promise. Their staff communicate well when they promise. Their staff communicate well More