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Ken Garff Buick GMC Riverdale
Ogden, UT
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,528 reviews
June 26, 2020
I had a a check engine code that needed diagnosing. The service department was able fix my vehicle in the estimated time. The problem they ran into is was the discontinued parts that are effective for my v service department was able fix my vehicle in the estimated time. The problem they ran into is was the discontinued parts that are effective for my vehicle. More
by snowbum67
Employees Worked With
Will Arreola
Verified CustomerJune 20, 2020
Very thoughtful and courteous. I felt they were using their knowledge to give me the information I needed to make my best decision. Very good experience. their knowledge to give me the information I needed to make my best decision. Very good experience. More
by juandez1
June 20, 2020
Excellent dealership. Sales staff was courteous and very helpful. Truck was cleaned and filled up and my salesman helped me transfer my belongings to the new truck. This is my third truck purchase at this d helpful. Truck was cleaned and filled up and my salesman helped me transfer my belongings to the new truck. This is my third truck purchase at this dealership and will visit again next time I am looking for a vehicle. More
by Szbj44
Employees Worked With
Natalie Owen, Alyssa Craythorn, Brent Walker, David Jacoby
June 18, 2020
Excellent service! Everything was quick and explained thoroughly! They sent videos of issues found and explained what everything meant. I will be using their services again. thoroughly! They sent videos of issues found and explained what everything meant. I will be using their services again. More
by sbroach6
Employees Worked With
Grant Brubaker
June 17, 2020
Very easy to work with! I really appreciate their ability to work with me during the covid-19 issue! I was really appreciative! Thank you to work with me during the covid-19 issue! I was really appreciative! Thank you More
by jromine162004
June 14, 2020
NO SERVICE PERFORMED I have not been back to this location since I leased the car in October 2019. I do not know why this was sent to me and to fill out a form like this I have not been back to this location since I leased the car in October 2019. I do not know why this was sent to me and to fill out a form like this is silly and to have to put value on someone without them having done anything is asinine! More
by ttittanns
June 14, 2020
These guys met all our expectations and then some! Stephen, Rafael, and Taylor are the guys you want to help you in your car buying experience! We absolutely LOVE our new car!!! Stephen, Rafael, and Taylor are the guys you want to help you in your car buying experience! We absolutely LOVE our new car!!! More
by A6Stefs
June 13, 2020
What should have been an hour in a half service (oil change) took a total of 6 hours (which 4 of those hours I waited in the lobby) I was the one that approached the service desk for an update, twice! B change) took a total of 6 hours (which 4 of those hours I waited in the lobby) I was the one that approached the service desk for an update, twice! Because they wouldn't provide an update. While waiting I over heard two other customers complaining as well. More
by Lynsy805
Employees Worked With
Employees are not listed
June 12, 2020
Outstanding service. Timely and professional. The service was scheduled on the same day I wanted. The service was completed and contact was made with me to keep me posted on status. was scheduled on the same day I wanted. The service was completed and contact was made with me to keep me posted on status. More
by jacksmik
Employees Worked With
Crystal , Grant Brubaker
