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Ken Garff Buick GMC Riverdale
Ogden, UT
1,519 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,519 reviews
April 28, 2020
Had my oil changed and tires rotated as well as registered my subaru through Ken Garff. They were quick and took steps took keep customer safe and comfortable during Covid-19 concerns. Will use t registered my subaru through Ken Garff. They were quick and took steps took keep customer safe and comfortable during Covid-19 concerns. Will use them for my future services as well as my next vehicle purchase. I really enjoyed the video text of my car being inspected and Them mentioning future services ( air filter change) sent to my phone while I was waiting. More
by Jan
Employees Worked With
Dino
April 25, 2020
Great buy Experience, love the truck and everyone was super helpful and nice everything was organized and made the process of buying that much easier. Chad and Rafael were great super helpful and nice everything was organized and made the process of buying that much easier. Chad and Rafael were great More
by brockminhondo
Verified CustomerApril 23, 2020
Service Dept should really be moved where the current office is small and cramped. Cannot socially distance yourself from the staff. Move to the accessories counter at least until COVID-19 no longer is a office is small and cramped. Cannot socially distance yourself from the staff. Move to the accessories counter at least until COVID-19 no longer is a risk. More
by jward993
Employees Worked With
Grant Brubaker
April 23, 2020
Rafael Castillo went beyond to find the car that we were looking. We bought a GMC Terrain and my wife love her new vehicle. This is our Third vehicle that we buy through Ken Garff. looking. We bought a GMC Terrain and my wife love her new vehicle. This is our Third vehicle that we buy through Ken Garff. More
by Josué
Employees Worked With
Rafael Castillo , David Jacoby
April 21, 2020
They explained everything very well and made sure we understood everything. We were also in and out of the dealership very quickly. I would recommend you going to them for a car. understood everything. We were also in and out of the dealership very quickly. I would recommend you going to them for a car. More
by skibarnes
April 21, 2020
I was irritated upon arrival, Treyton was amazing. He calmed me down in the most respectful way. Service was prompt, honest and respectful. It was partially fixed at my first appointment but I had to go calmed me down in the most respectful way. Service was prompt, honest and respectful. It was partially fixed at my first appointment but I had to go back again after parts were ordered and received. Treyton made sure both appointments were covered under one warranty claim. My car was fixed as discussed without any surprises. More
by CKSquires
Employees Worked With
Treyton, service department
April 20, 2020
We dealt with two salesman from this location and both were very respectful and knowledgeable. We never felt pressured, they just showed us the cars we wanted to see and laid out the price. They both made were very respectful and knowledgeable. We never felt pressured, they just showed us the cars we wanted to see and laid out the price. They both made the car buying experience easy! More
by ALANSUTTON90
April 19, 2020
Bill and the entire group were fantastic to work with. they got us in and out in record time with zero hassles or games. It was a great way to buy a car. they got us in and out in record time with zero hassles or games. It was a great way to buy a car. More
by Dlfreestone
Employees Worked With
Bill Acree
April 17, 2020
Everybody was great at Ken Garff in Riverdale service Department!! I was very pleased with the work done on my car. Thanks again guys! Great job!! Department!! I was very pleased with the work done on my car. Thanks again guys! Great job!! More
by jodithorpe
Employees Worked With
Grant Brubaker
April 17, 2020
They are very nice and helpful we did not feel any pressure and we would go back and buy another car from them i very pleased pressure and we would go back and buy another car from them i very pleased More
by Ken cook
