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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,527 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,527 reviews

October 25, 2023

Zac and his associates in the service department always seem to be cordial and willing to take care of your needs. I have been impressed with how quickly they get me in and out as far as even the small thi More

by doug@lifetimeroofing.com
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
October 24, 2023

Hyrum made the car-buying process extremely easy. He was very efficient, friendly, and very helpful. More

by brookie.nebel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hyrum Darger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Enjoyed working with Hyrum. He wasn't pushy and respected our time frame for when we wanted to purchase the car. Was knowledgeable and helpful on the model we wanted to purchase More

by rmerr13579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hyrum Darger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bell
October 21, 2023

Smooth and easy transaction. Fair price and Hyrum was super easy to work with. Thanks! More

by Adam D.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hyrum Darger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Super good service. Easy to book online and staff was very helpful and friendly. Thanks! More

by tkennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
October 21, 2023

Sells did a great job! They weren’t pushy like most dealerships and got us in and out super quick. More

by michaelkassahn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kassahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Bill Acree was very helpful. Everyone else was very friendly and made our experience very pleas. More

by brianburns59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hyrum Darger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Acree
October 15, 2023

Great follow up when we were searching for a vehicle. Transaction experience was quick and easy. Great service . Will use in the future, and recommend to friends and family. More

by jonniehartmanart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bell
October 14, 2023

The whole experience was great, from start to finish. I had a set budget and they were able to make it work. I’m very happy with the way everything worked out! More

by thepainterguys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
October 12, 2023

Very disappointed with the customer service "after the Sale" it seems the Staff is great when they are trying to Close a Deal.But it stops immediately after you sign the paperwork,I would not buy from ken More

by tovarkeko
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Stephen Veeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kassahn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Oct 12, 2023 -

tovarkeko responded

The windshield was replaced before purchasing the vehicle and they did a pretty bad job I had to clean the headliner/sidebars and the rain sensor was not installed correctly it is not working and effects the use of the windshield wipers, I reached out to your sales team twice and twice they have ignored me. I know sales are as is no coverage, but this was just done by your windshield replacement company..not weeks/months ago

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