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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,528 reviews

August 22, 2023

Everyone we met at the dealership were all so nice. Stephen Veeder was our salesperson. I will recommend all my friends to see him. More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Everyone was great to get me in and out quickly and didn’t waste my time More

by alidunn1068
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Went in for an oil change, tire rotation. The service manager told me that they were backed up with work. He sent me home with a loaner car and called me when the work was finished. Thank you More

by BILLTROESCHER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
August 17, 2023

I was impressed with their knowledge and professionalism. I would recommend them to anyone. Thank you More

by bonniejohnstun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
August 16, 2023

They were concerned that I got the exact pickup I wanted. The price was reasonable and delivery was smooth! More

by grdanielson
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Jeremy was absolutely awesome to work with. He answered all my questions and kept me informed on what was going on while I was waiting. More

by abrower0919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bell
August 11, 2023

Will and his team are awesome! They got my truck in for an oil change and 30,000 service. It was quick and painless. More

by RJAKETORREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Aug 14, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 11, 2023

Communication was terrible about a lot of things. Also the disregard to bubbled paint, discoloration in paint and discoloration on interior on a brand new vehicle from the sales person was absolutely More

by carissa.morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Acree
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Walker, the reason we went there as he was fantastic and then he retired and we were bounced around.
Aug 14, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello Carissa, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

August 10, 2023

This was a smooth transaction. I really appreciate the time and attention. Thank you for your efforts. More

by davidbriggs.rent
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 10, 2023

Probably the best experience I’ve ever had buying a car from a dealer. Dusten was awesome!! He could tell that this was a really big decision for me. The whole team was patient while I was trying to decide More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
Aug 14, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Brandon! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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