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Ken Garff Buick GMC Riverdale
Ogden, UT
1,519 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,519 reviews
Verified Customer
November 23, 2021
I had an awesome service with you Guys & would absolutely come back. Keep up the good work. Thank you so much! Happy Thanksgiving! come back. Keep up the good work. Thank you so much! Happy Thanksgiving! More
by LALEELO2016
November 19, 2021
Called for a recall issue, was given an appointment and was told they had the part to fix the issue. When l arrived was told there was no appointment scheduled. They finally got me in later the same day an was told they had the part to fix the issue. When l arrived was told there was no appointment scheduled. They finally got me in later the same day and then said they didn’t have the part and would have to order it. That was 2 weeks ago and still no word. Very unprofessional. More
by rldonnel
Employees Worked With
Brandon Stone
November 19, 2021
Staff was friendly, knowledgeable, and willing to answer questions. Joey kept me informed on my cost of repairs. questions. Joey kept me informed on my cost of repairs. More
by tinabaker1111
November 18, 2021
Vehicle not serviced, part not a viable as promised. Evidently Ken Garff of Riverdale Utah doesn't care that my family will drive around the state with a defective air bag that can explode and main the Evidently Ken Garff of Riverdale Utah doesn't care that my family will drive around the state with a defective air bag that can explode and main the right front passenger. More
by mkck890
Employees Worked With
Crystal Allen, Zach Bishop
November 17, 2021
Still waiting for front passenger air bag. This is to satisfy SAFETY RECALL, N212328790. We had an appointment Nov. 2, 2021 10:00 AM. We where told the part was on the shelf, we went to our appointment satisfy SAFETY RECALL, N212328790. We had an appointment Nov. 2, 2021 10:00 AM. We where told the part was on the shelf, we went to our appointment & where told they didn't have the part. Still no part!! Our advisor was Crystal Allen More
by mkck890
Employees Worked With
Crystal Allen, Zach Bishop
November 16, 2021
Everyone i dealt with was polite, courteous, professional, and very knowledgeable. They made the whole process painless. The vehicle delivery was terrific, as they spent all the time i needed professional, and very knowledgeable. They made the whole process painless. The vehicle delivery was terrific, as they spent all the time i needed to get used to the vehicle. More
by FEDEGM
Employees Worked With
Other Employees :
Alyssa Craythorn, Chris Bryant
November 13, 2021
I Really appreciated the professional service I received at Ken Garff Buick GMC. Dawson was quick to respond with my original inquiry and continued to be very professional and kind throughout the entire buy at Ken Garff Buick GMC. Dawson was quick to respond with my original inquiry and continued to be very professional and kind throughout the entire buying experience. Thank you and I look forward to doing business with them in the future! More
by Styx0906
Employees Worked With
Dawson Shaw
November 11, 2021
JonMiller was more than helpful to make sure that we were satisfied with what we bought. Other than the name being wrong on the paperwork. I didn't see anything wrong. Thanks for going the extra mile Jon! satisfied with what we bought. Other than the name being wrong on the paperwork. I didn't see anything wrong. Thanks for going the extra mile Jon! More
by jpbenn53
Employees Worked With
