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Ken Garff Buick GMC
Ogden, UT
1,110 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,110 reviews
September 26, 2022
Everything was so quick and i didn’t have any trouble finding the right vehicle for me! finding the right vehicle for me! More
by zeebee02
Employees Worked With
Helpful September 24, 2022
Best car buying experience I have had, and I have purchase over 30 cars from more than 20 dealerships. I will purchase from them again. purchase over 30 cars from more than 20 dealerships. I will purchase from them again. More
by Mkmyers1
September 23, 2022
The tech broke a piece of the under carriage in my truck when working on my truck. They also left all the stuff in my glove box sitting on the seat. I have talked to service and taken the truck back in to when working on my truck. They also left all the stuff in my glove box sitting on the seat. I have talked to service and taken the truck back in to have them fix it. They are not willing to fix it. I know the piece wasn't broken prior to taking the truck in. So now I am stuck with trying to fix it on my own. I have purchased at least 3 new vehicles from Ken Garff Nissan. I had purchased the 3 plan oil change for the truck. With what has happened to my truck, I definitely won't ever have any of my vehicles service by Ken Garff and will not buy another vehicle from Ken Garff. I don't expect and response and I won't be back ever. Highly dissappointed! More
by myreim
Verified CustomerSeptember 18, 2022
Jon was amazing. He made us feel so comfortable. Love our experience there with Ken Garff. He made us feel so comfortable. Love our experience there with Ken Garff. More
by dargay63
Employees Worked With
September 16, 2022
Salesman very good, I found the service engine sticker showed the vehicle needed to have the oil needed. Closing took two hours a little long for me. We were given the same sales pitch to buy extra warra showed the vehicle needed to have the oil needed. Closing took two hours a little long for me. We were given the same sales pitch to buy extra warranty items two times. by the salesman and the person who printed the final papers. More
by ccsgtgb
Employees Worked With
September 15, 2022
Fabulous experience on the purchase of a used truck. Never felt pressured, or pushed to make a decision. Paperwork was 99%, missed a form for the bank, and the staff made it simple to submit on my tim Never felt pressured, or pushed to make a decision. Paperwork was 99%, missed a form for the bank, and the staff made it simple to submit on my time. More
by CW
Employees Worked With
September 15, 2022
Work Staff was extremely courteous and helpful, in helping the purchase of a new pickup helping the purchase of a new pickup More
by thomrodgers
Employees Worked With
September 15, 2022
This is the fifth vehicle we have leased with Ken Garff GMC. We have always been pleased with the customer service received GMC. We have always been pleased with the customer service received More
by CWRODGERS
September 14, 2022
Set up an appointment for a recall issue. Arrived on time on the date only to be told that they would have to order the part specifically, even though I had followed the instructions set up b Arrived on time on the date only to be told that they would have to order the part specifically, even though I had followed the instructions set up by the recall. Wasted my time in coming in, had to miss work to make the appointment. Was told they would call me once the part came in. Still waiting for the call. Bad communication. More
by TEARLGRA
Employees Worked With
September 12, 2022
I went in to get my car fixed and after $3000 spent and my car was with them the whole summer and it still doesn’t feel as if it’s running correctly and feels off balance when driving. Not to mention they my car was with them the whole summer and it still doesn’t feel as if it’s running correctly and feels off balance when driving. Not to mention they didn’t even care enough to use to mechanic interior covers so I’ve been finding and cleaning black oil marks from dirty boots and work fingers. I was under the impression that in going to a legitimate dealership that I would be safe from being jerked around or at the very least receive quality service. I payed to get a new alternator, a tune up, air filter, and new tires. I then asked if it was drivable and was told yes. After having the car for only a day my check engine light came on and I had to go back. Understandably I was upset and proceeded to see what they planned on doing which wasn’t much because all I got was the same terrible 10% even after having dealt with that and not even having my car for 24 hrs. When it was all said and done I asked if they offered Military Discount to which the said yes and then applied it to the taxes on the service and not the service in its entirety which obviously isn’t going to do much regardless w/ them only offering 10% and after reviewing the final bill they attempted to charge me service “fees” for looking up a part and re charge me for a service package that I already had purchased. Overall a very disappointing experience and if possible I probably will refrain from using this location for any future service needs. I still need work done and now I’m 3,000 in the hole my “brand new” tires keep going flat and the alignment I was promised w/ the purchase never happened either. Highly disappointed and DONT RECOMMEND More
by kirklannsmith
