Ken Garff Buick GMC
Ogden, UT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I took my truck in to Ken Garff GMC Buick to have the oil changed, AC check and check the fan and temperature sensor. They did everything I asked and fixed those items that needed it. They sent me videos of changed, AC check and check the fan and temperature sensor. They did everything I asked and fixed those items that needed it. They sent me videos of their progress as well. They did well. More
I am very impressed with the service I recieved from Ken Garff. The staff is friendly. The service was fast and thorough. Great pricing! Thank you! Garff. The staff is friendly. The service was fast and thorough. Great pricing! Thank you! More
Sale staff was very knowledgeable and friendly. I would recommend this dealership to friends and family. John Walker was great at helping me make this deal. Honest and helpful. recommend this dealership to friends and family. John Walker was great at helping me make this deal. Honest and helpful. More
Didn't get the package I paid for. They didn't wash the car. There were fingerprints on the inside. It seemed like I was a hassle when I went back in to ask about it. Things weren't coordinated how they car. There were fingerprints on the inside. It seemed like I was a hassle when I went back in to ask about it. Things weren't coordinated how they were scheduled. More
Generally please with the work at Ken Garff... In my most recent visit for Transmission cooler lines, power steering lines and Hydro Boost replacement, I was less than pleased after the fact... Everything se recent visit for Transmission cooler lines, power steering lines and Hydro Boost replacement, I was less than pleased after the fact... Everything seemed to be fine until about 600 miles down the road and in another state the aftermath presented itself. I took my rig in for an alignment during which I was called by the technician. He informed me that my front Differential was dangling by two threads of one mounting bolt. The remainder were missing... The only other maintenance that had been performed was at Garff... I spoke with Garff and will be scheduling a follow up assessment and verification when I return to Utah. I know that they are better than this.. disappointing on the diff... all else was to spec. I visited the service Dept and have reviewed the issue with the good folks.. They took a look at the issue and corrected any issues promptly and with care. I am upgrading my rating out of respect for their follow up and honest effort. I trust Garff with my rigs.. This oversight could have been a bad gig had it not been caught by my alignment guy..and those issues rectified. The folks at Garff were accepting and took good care of me once I got back into town.. I would certainly take my rigs back to them for service. More
Despite Ken Garff claiming the title of best listeners, the employees at Ken Garff Riverdale are terrible at listening. I would not recommend this location. the employees at Ken Garff Riverdale are terrible at listening. I would not recommend this location. More
I live Idaho and purchased a used GMC because of a great price. The reason why I gave it 2 stars was because it's been 6 weeks and I still don't have a title of the SUV. I keep calling and they even said th price. The reason why I gave it 2 stars was because it's been 6 weeks and I still don't have a title of the SUV. I keep calling and they even said they will send a extended temporary tag and still nothing. No extended tag or anything.. Way to drop the ball. I would not recommend going to this dealer if you are trying to buy a vehicle out right. More
Took good care of me when I was stranded by mechanical failure while passing thru the Salt Lake area on my way back to Seattle. Thanks to service writer Crystal and service tech Keegan for helping me get failure while passing thru the Salt Lake area on my way back to Seattle. Thanks to service writer Crystal and service tech Keegan for helping me get back on the road and successfully home More
I am always pleased with the service I receive when I take my car in.. I am kept informed and treated with as an important client. I always feel like I am being treated honestly and fairly. take my car in.. I am kept informed and treated with as an important client. I always feel like I am being treated honestly and fairly. More
Dawson was amazing!! We ended up buying 2 rare AT4 Sierras all the from from CA!! Dawson has earned a customer for life! Will be back soon for the next ones!! Thanks again. Nick Sierras all the from from CA!! Dawson has earned a customer for life! Will be back soon for the next ones!! Thanks again. Nick More