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Ken Garff Buick GMC
Ogden, UT
1,434 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers
Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,434 reviews
June 23, 2021
I took my truck in to Ken Garff GMC Buick to have the oil changed, AC check and check the fan and temperature sensor. They did everything I asked and fixed those items that needed it. They sent me videos of changed, AC check and check the fan and temperature sensor. They did everything I asked and fixed those items that needed it. They sent me videos of their progress as well. They did well. More
by aeroqe
Helpful June 23, 2021
I am very impressed with the service I recieved from Ken Garff. The staff is friendly. The service was fast and thorough. Great pricing! Thank you! Garff. The staff is friendly. The service was fast and thorough. Great pricing! Thank you! More
by jodiparker
Verified CustomerJune 17, 2021
Sale staff was very knowledgeable and friendly. I would recommend this dealership to friends and family. John Walker was great at helping me make this deal. Honest and helpful. recommend this dealership to friends and family. John Walker was great at helping me make this deal. Honest and helpful. More
by drexutley
June 17, 2021
Didn't get the package I paid for. They didn't wash the car. There were fingerprints on the inside. It seemed like I was a hassle when I went back in to ask about it. Things weren't coordinated how they car. There were fingerprints on the inside. It seemed like I was a hassle when I went back in to ask about it. Things weren't coordinated how they were scheduled. More
by Mayhem
Employees Worked With
June 16, 2021
Generally please with the work at Ken Garff... In my most recent visit for Transmission cooler lines, power steering lines and Hydro Boost replacement, I was less than pleased after the fact... Everything se recent visit for Transmission cooler lines, power steering lines and Hydro Boost replacement, I was less than pleased after the fact... Everything seemed to be fine until about 600 miles down the road and in another state the aftermath presented itself. I took my rig in for an alignment during which I was called by the technician. He informed me that my front Differential was dangling by two threads of one mounting bolt. The remainder were missing... The only other maintenance that had been performed was at Garff... I spoke with Garff and will be scheduling a follow up assessment and verification when I return to Utah. I know that they are better than this.. disappointing on the diff... all else was to spec. I visited the service Dept and have reviewed the issue with the good folks.. They took a look at the issue and corrected any issues promptly and with care. I am upgrading my rating out of respect for their follow up and honest effort. I trust Garff with my rigs.. This oversight could have been a bad gig had it not been caught by my alignment guy..and those issues rectified. The folks at Garff were accepting and took good care of me once I got back into town.. I would certainly take my rigs back to them for service. More
by RBARRETT4
June 16, 2021
Despite Ken Garff claiming the title of best listeners, the employees at Ken Garff Riverdale are terrible at listening. I would not recommend this location. the employees at Ken Garff Riverdale are terrible at listening. I would not recommend this location. More
by naladar449
June 16, 2021
I live Idaho and purchased a used GMC because of a great price. The reason why I gave it 2 stars was because it's been 6 weeks and I still don't have a title of the SUV. I keep calling and they even said th price. The reason why I gave it 2 stars was because it's been 6 weeks and I still don't have a title of the SUV. I keep calling and they even said they will send a extended temporary tag and still nothing. No extended tag or anything.. Way to drop the ball. I would not recommend going to this dealer if you are trying to buy a vehicle out right. More
by CHRIS_4809
Employees Worked With
Brent Walker
June 16, 2021
Took good care of me when I was stranded by mechanical failure while passing thru the Salt Lake area on my way back to Seattle. Thanks to service writer Crystal and service tech Keegan for helping me get failure while passing thru the Salt Lake area on my way back to Seattle. Thanks to service writer Crystal and service tech Keegan for helping me get back on the road and successfully home More
by scottacrueger
Employees Worked With
Service Tech Keegan, Crystal Allen
June 14, 2021
I am always pleased with the service I receive when I take my car in.. I am kept informed and treated with as an important client. I always feel like I am being treated honestly and fairly. take my car in.. I am kept informed and treated with as an important client. I always feel like I am being treated honestly and fairly. More
by #1_Nana
June 13, 2021
Dawson was amazing!! We ended up buying 2 rare AT4 Sierras all the from from CA!! Dawson has earned a customer for life! Will be back soon for the next ones!! Thanks again. Nick Sierras all the from from CA!! Dawson has earned a customer for life! Will be back soon for the next ones!! Thanks again. Nick More
by Nick S
Employees Worked With
Dawson Shaw
