Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
Filter Reviews by Keyword
By Type
Showing 802 reviews
Service Experience MY 2016 Ford Expedition unexpectedly went into "Limp Mode", while traveling through Cheyenne , on I-80. I pulled onto an exit ramp and looked for a l MY 2016 Ford Expedition unexpectedly went into "Limp Mode", while traveling through Cheyenne , on I-80. I pulled onto an exit ramp and looked for a local Ford dealer, using my Ford Pass App. Found Spradley Barr Ford and discovered I was about a mile away, on the same exit. After turning my vehicle off and restarting it, I was able to drive to the dealership. The service department was quick and efficient in diagnosing my problem as a Throttle Body issue. They had the part in stock and had me back on the road in about 45 minutes. From the time I broke down, until the time I was back on the highway, only 90 minutes passed. These guys are attentive, fast and courteous. Special shout-out to Curtis Higgins, the service advisor. Awesome service experience!! More
Great service! We had a excellent experience at Spradley Ford in Cheyenne. We only intended to window shop. But we found a truck we had been searching for for some t We had a excellent experience at Spradley Ford in Cheyenne. We only intended to window shop. But we found a truck we had been searching for for some time. John, Kevin and Steve did an excellent job, and treated our family very well. Thank you for your service. I would recommend this team to any potential vehicle customers. More
Purchase 2019 Edge I went in with 2 cars to look at. Drove both. Salesman and financial advisor found a 2018 with 0 interest. But in the long run I decided I liked a new I went in with 2 cars to look at. Drove both. Salesman and financial advisor found a 2018 with 0 interest. But in the long run I decided I liked a new one on the lot, drove it and bought it. Both these men were very nice and never became pushy. More
Amazing experience. From the owner, to Eric, my car salesman, and the Finance Department, my experience was amazing. Eric worked with me for numerous months to find the From the owner, to Eric, my car salesman, and the Finance Department, my experience was amazing. Eric worked with me for numerous months to find the right fit for me. Eric is very professional and helpful. Thanks Spradley Barr! More
Very good Working with Oliver Robinson was worth making the purchase at Spradley Ford here in Cheyenne. He was easy to talk to and made you feel as though you h Working with Oliver Robinson was worth making the purchase at Spradley Ford here in Cheyenne. He was easy to talk to and made you feel as though you had zero pressure during the transaction. I would recommend to other people to specifically work with Oliver for their next vehicle purchase. More
Quick and Easy Cristin and Eric at Spradley Barr made my car buying experience pain free. They were very patient and kind. Did not try to sell me a vehicle in the Cristin and Eric at Spradley Barr made my car buying experience pain free. They were very patient and kind. Did not try to sell me a vehicle in the first 20 minutes. Very knowledgeable of the vehicle I was interested in. When it came time to buy, they were able to locate the vehicle and have it the next day. I couldn’t ask for a better experience and will definitely buy from Spradley Barr in the future. More
Amazing first experience!! This was my first time buying a car and everyone made it a wonderful experience. When I was just looking, I first met Jaycey and she made the experien This was my first time buying a car and everyone made it a wonderful experience. When I was just looking, I first met Jaycey and she made the experience comfortable. She knew so much about all of the cars and even had me driving all kinds of cars to get the perfect idea for what I wanted. If it wasn’t for her I wouldn’t have found my dream car! Steve and Robert also assisted in the process and made the whole process easy to understand and work through. They gave me an amazing deal on my car and I believe we were all pleased with the deal that was made. I will definitely be keeping them in mind for any car I have to purchase in the future and would suggest them to anyone! More
Awesome Eric and Travis at Toyota were awesome in getting me in this used low mileage ram truck. They work to get me in the truck for a fair price Eric and Travis at Toyota were awesome in getting me in this used low mileage ram truck. They work to get me in the truck for a fair price More
Such A Pleasurable Buying Experience Nick Gasowski Approached Us One Evening, Even Though We Were Just Browsing. He Was So Personable, Visited A Short Time With Us, Asked Some Questions, Nick Gasowski Approached Us One Evening, Even Though We Were Just Browsing. He Was So Personable, Visited A Short Time With Us, Asked Some Questions, Took Our # & Went On His Merry Way. Several Weeks Later, He Followed Up With A Phone Call - He Had To Leave A Message But He Indicated That The Dealership Had Just Received A New Vehicle That We Might Be Interested In.... That's It!! No Harassing Repeat Calls, No Embarrassing Call After Call. We Decided To Go Take A Test Drive & Called To Make Sure Nick Would Be Available. Before We Knew It, We Were Proud Sequoia Owners!! The Finance Manager Steven Was Amazing!! Nick Spent Another Hour Or So Trying To Teach A Couple Of Old Dogs Some Kind Of New Tricks... We Soaked In What We Could About All The New Electronics & Then Went Home. Nick Followed Up Immediately The Following Week On Appointments And Any Questions That We Might Still Have - Also Mailed Contact Info & Reinforced His Availability For ANY Concerns & Questions We Might Continue To Have. More
Super laid back guys! We only had one day to pick out a new car. We visited a couple dealerships. Started out here and went on to another. The other they we beyond pushy an We only had one day to pick out a new car. We visited a couple dealerships. Started out here and went on to another. The other they we beyond pushy and seemed they could could care if we were there or not. So back to spradley! They welcomed us back and didn’t pressure us into anything. We tried for a car but payments were a little high so they helped us with a lesser expensive model. Walked us through everything and seemed to really appreciate us! Thanks guys! More





























