
Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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False treatment Took my car in for oil change & tire rotation. Came to pick up car, noticed they did not rotate, though they said they did. I got upset with service w Took my car in for oil change & tire rotation. Came to pick up car, noticed they did not rotate, though they said they did. I got upset with service writer & wasn't very nice. They rotated tires & he came out & said "we put the worse tires on the front just like you requested". Then there was grease on my carpet & arm rest, didn't have time for them to detail as I was almost late to open my own business. Was promised manager would call. Instead less than 30 minutes later, service writer had his wife (or he did it) write a very bad review for my business, even though neither has stepped foot through my door. Contacted general manager and said he would find out IF the guy did it, I HAVE proof. He promised to have the guy call Monday (over a month ago) still waiting. Had the guy take down the post and never even got an apology. 3 strikes and you are out More
Excellent service Great customer service from Seth and company at Quick Lane. Went above and beyond in all I asked for...plug replacement and oil change. Thanks very Great customer service from Seth and company at Quick Lane. Went above and beyond in all I asked for...plug replacement and oil change. Thanks very much... More
My new favorite dealer. Came in looking for something to get me by after my vehicle was totaled. Had a 2009 Kia optima and came out with a 2016 Corolla LE for a total of 74.2 Came in looking for something to get me by after my vehicle was totaled. Had a 2009 Kia optima and came out with a 2016 Corolla LE for a total of 74.26 a month more, to include the difference in insurance. I will continue to by my vehicles from these people and suggest you do too. P.S. I also got pizza from them while waiting. More
Great Service No surprise, but my most recent experience at Quicklane was excellent! Seth and Josh were great. Got an oil change and tire rotation and was in/out qu No surprise, but my most recent experience at Quicklane was excellent! Seth and Josh were great. Got an oil change and tire rotation and was in/out quickly. Went over the vehicles report card when the service was finished which hardly ever happens anywhere else. My experience was outstanding. More
Amazing Blaine was extremely helpful with both cars I baught from him.... I had my 2016 for 3 months and it got totaled... I called up Blaine and he was right Blaine was extremely helpful with both cars I baught from him.... I had my 2016 for 3 months and it got totaled... I called up Blaine and he was right on top of it to find me the same car.... Definitely one of the best sales reps I have dealt with... More
4Runner After a severe hail storm here in town hit, I didn't want to take a damaged 4Runner. So, they did everything they could to go out of state to find me After a severe hail storm here in town hit, I didn't want to take a damaged 4Runner. So, they did everything they could to go out of state to find me one that didn't have damage and was exactly what I wanted. I am highly satisfied with what they found me, and will always take my business to Spradley Barr. More
Despite issues with new car, they took great care of us! Despite a serious issue with our new vehicle, Spradley Barr Cheyenne made it right and took great care of us while we waited for our vehicle to be rep Despite a serious issue with our new vehicle, Spradley Barr Cheyenne made it right and took great care of us while we waited for our vehicle to be repaired. I have great praise for our sales rep, Cole Vielhak and the sales manager, Spencer Gordon, who worked tirelessly to resolve our issue to our satisfaction. I highly recommend Spradley Barr and in particular, Cole and Spencer. More
Recent Purchase - Toyota This was a great experience. Colby Moore who was the sales person who worked with me was super helpful. He was not pushy or gave us any high pressur This was a great experience. Colby Moore who was the sales person who worked with me was super helpful. He was not pushy or gave us any high pressure. He did his job and answered our questions as well as work with us so we got the deal we wanted. I highly recommend working with him. Very knowledgeable and helpful More
Super amazing They do as much as possible to get you what you want then gave extra bonuses. A great bunch of people to work with to get a good deal!!! They do as much as possible to get you what you want then gave extra bonuses. A great bunch of people to work with to get a good deal!!! More
My highlander..? The best customer service and sale process l have used to buy a vehicle. My sales rep, was totally amazing. The General manager went beyond our expect The best customer service and sale process l have used to buy a vehicle. My sales rep, was totally amazing. The General manager went beyond our expectations to get us the vehicle we wanted. (5stars service) a great car dealership!! More