Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
Filter Reviews by Keyword
By Type
Showing 802 reviews
Pleasant experience Actually my experience with Spradley Barr began the night before my visit. My wife and I were coming out of the local hospital and found our car had a Actually my experience with Spradley Barr began the night before my visit. My wife and I were coming out of the local hospital and found our car had a flat tire. I have never had to change a flat with this car, so had no idea where the jack was. My wife tried calling a tire store and they tried to help us but really to no avail. Just as I hung up with them, a couple came up to the car next to us in the garage and the gentleman asked if we could use some help. Of course we said yes and he proceeded to locate our jack and replace our flat tire with the spare. He told us he was a mechanic at Sprqadley Barr and if we came in the next day he would take care of fixing the flat. I did go in the next day and Seth Perrington took care of getting our care to the garage and said they w3ould get to it shortly. While I was waiting, the gentleman from the night before, Dennis, came by and recognized me. He personally took care of the repair and I was back up and running in short order and there was no charge for the repair! What more could a customer ask for? More
Saved the weekend We were traveling to Denver from Casper and stopped for lunch in Cheyenne. Our truck overheated and lost all the coolant. We went directly to Spradley We were traveling to Denver from Casper and stopped for lunch in Cheyenne. Our truck overheated and lost all the coolant. We went directly to Spradley Barr Motors because it was already after 3:00pm and they close at 4:00pm. Fortunately Seth Perriton told us he would take care of us. We left the truck and continued with our trip. When we came back Sunday at noon. The truck was ready for us and the ticket explaining all they did was lying on the seat. We had forgotten to give them our credit card and they fixed us up anyway. What a class act!!!! Thank you for saving our weekend Spradley Barr Motors. More
Purchase of a used FX4 pick up Recently we (my wife and I) purchased a used pick up through this dealership. we had the very wonderful experience of working with the internet sales Recently we (my wife and I) purchased a used pick up through this dealership. we had the very wonderful experience of working with the internet sales person, Cristin Sevchuk. Her bright, down to earth attitude made this a wonderful buying experience. More
Great experience! We purchased a Toyota Tundra from this dealership a year ago and promised ourselves that when it was time for another vehicle, we would go back and we We purchased a Toyota Tundra from this dealership a year ago and promised ourselves that when it was time for another vehicle, we would go back and we did. We are very impressed with their professionalism and ease of buying a new vehicle. We are always treated with respect, even if it is just getting a question answered. No one is "just a number" at this dealership. No matter who you are dealing with, they always have time for a hand-shake and a story. Great group of people - thank you Robert, Kevin, and Rob. Oh, and I LOVE my new 2015 Lincoln MKX!!! More
Truck so smoove much amaze such wow looked for a car, couldn't get payments right found a truck talking to a different salesman and well everything worked out better then what I wanted a looked for a car, couldn't get payments right found a truck talking to a different salesman and well everything worked out better then what I wanted and it was a stellar deal and smooth and easy and friendly, thanks Trent More
Fantasterastic! I live out of town and wanted some help pricing the right tires for my vehicle. I was able to talk with Seth and figure out what those tires are and I live out of town and wanted some help pricing the right tires for my vehicle. I was able to talk with Seth and figure out what those tires are and how much to have them put on. This is important to me as I need to budget and save before coming in to have this done. I was treated with respect and understanding and given the time I needed to make sure all bases were covered. Thanks for the help, Seth! More
Fantastic Service! Seth Perriton was so wonderful!! I came in with brake issues and described the problem. I wasn't quite sure what was happening, other than the brake Seth Perriton was so wonderful!! I came in with brake issues and described the problem. I wasn't quite sure what was happening, other than the brakes were squeaking and not working well. He told me that I may just need the pads replaced, but it was more than likely that there were other problems based on my description. I told him to fix whatever needed fixed and I'd pay the bill, upon which he told me that he wouldn't proceed with extra work beyond the pads without notifying me first. I really appreciated that approach. He called me about an hour later saying that I not only needed new pads, but also new rotors and asked permission to proceed. I'm so grateful that he kept me up to date and made sure that the work was completed quickly and seamlessly! Thank you, Seth! More
Service second to none ! I had my old truck in for an oil change and a heating issue. The staff was awesome, friendly and professional. I will always recommend you and your se I had my old truck in for an oil change and a heating issue. The staff was awesome, friendly and professional. I will always recommend you and your services. YOU have a satisfied customer ! More
Katrene Lewis purchase of a Lincoln MKZ on Sat 9/26/2015 All in all it was a very positive car buying experience. Kevin Harris along with his team were amazing (Dwight, Rob in finance and Trent). Thank you All in all it was a very positive car buying experience. Kevin Harris along with his team were amazing (Dwight, Rob in finance and Trent). Thank you kindly to this great team for their outstanding efforts in making my car buying experience so pleasant. I love my brand new Lincoln MKZ 2016. I could not be happier with the process from cradle to grave. This team of men did an amazing job in finding me the perfect car. They listened to my needs, wants, wishes and desires for a new car and I am thrilled. Thanky you to them all. I would highly recommend this dealership and this team for car buying!! Nothing negative, all very positive! More
Exceptional service & an awesome vehicle I went in to Spradley Barr looking for a 2015 F-150 Platinum & they didn't disappoint! The salesman, Robert Salazar, provided amazing service ... wit I went in to Spradley Barr looking for a 2015 F-150 Platinum & they didn't disappoint! The salesman, Robert Salazar, provided amazing service ... without being pushy, but always ready to answer my questions & find me what I was looking for. Once I'd narrowed it down, they found me the exact vehicle & had it at the dealership within 24 hrs! Post-sale interactions were equally good and Kevin Harris (Ford Sales Mgr) helped Robert make sure everything went smoothly. More





























