Ken Garff Ford Hyundai Toyota Cheyenne

Fantastic Service! Seth Perriton was so wonderful!! I came in with brake issues and described the problem. I wasn't quite sure what was happening, other than the brake Seth Perriton was so wonderful!! I came in with brake issues and described the problem. I wasn't quite sure what was happening, other than the brakes were squeaking and not working well. He told me that I may just need the pads replaced, but it was more than likely that there were other problems based on my description. I told him to fix whatever needed fixed and I'd pay the bill, upon which he told me that he wouldn't proceed with extra work beyond the pads without notifying me first. I really appreciated that approach. He called me about an hour later saying that I not only needed new pads, but also new rotors and asked permission to proceed. I'm so grateful that he kept me up to date and made sure that the work was completed quickly and seamlessly! Thank you, Seth! More

Service second to none ! I had my old truck in for an oil change and a heating issue. The staff was awesome, friendly and professional. I will always recommend you and your se I had my old truck in for an oil change and a heating issue. The staff was awesome, friendly and professional. I will always recommend you and your services. YOU have a satisfied customer ! More

Katrene Lewis purchase of a Lincoln MKZ on Sat 9/26/2015 All in all it was a very positive car buying experience. Kevin Harris along with his team were amazing (Dwight, Rob in finance and Trent). Thank you All in all it was a very positive car buying experience. Kevin Harris along with his team were amazing (Dwight, Rob in finance and Trent). Thank you kindly to this great team for their outstanding efforts in making my car buying experience so pleasant. I love my brand new Lincoln MKZ 2016. I could not be happier with the process from cradle to grave. This team of men did an amazing job in finding me the perfect car. They listened to my needs, wants, wishes and desires for a new car and I am thrilled. Thanky you to them all. I would highly recommend this dealership and this team for car buying!! Nothing negative, all very positive! More

Exceptional service & an awesome vehicle I went in to Spradley Barr looking for a 2015 F-150 Platinum & they didn't disappoint! The salesman, Robert Salazar, provided amazing service ... wit I went in to Spradley Barr looking for a 2015 F-150 Platinum & they didn't disappoint! The salesman, Robert Salazar, provided amazing service ... without being pushy, but always ready to answer my questions & find me what I was looking for. Once I'd narrowed it down, they found me the exact vehicle & had it at the dealership within 24 hrs! Post-sale interactions were equally good and Kevin Harris (Ford Sales Mgr) helped Robert make sure everything went smoothly. More

Great buying experience My wife and I were looking to go from two vehicles to one as I am soon to retire. We were able to not only get good value on our two tradings, but we My wife and I were looking to go from two vehicles to one as I am soon to retire. We were able to not only get good value on our two tradings, but were also able to get cash back to pay off a different bill to lower our monthly outgo. We leased a new RAV4 with the color we wanted and all the options we wanted as well. The salesman, Branden D. and the financial guy, Spencer G. were great. Branden took well over an hour going over the nav system, audio system and all the apps the vehicle came with. No pressure, yet very knowledgeable sales people may this a very pleasant buying experience. More

Amazing Being my first car I went in unsure about how this was going to go. As I arrived at the dealership a young man named Trent greated me very pleasantly. Being my first car I went in unsure about how this was going to go. As I arrived at the dealership a young man named Trent greated me very pleasantly. I explained my situation and that I was waiting to buy until I sold my truck. He understood and we test drove some vehicles and he almost got my girlfriend to buy a car out of nowhere. We left that day with no pressure to buy. The next day I was able to sell my truck and I went to the dealership right after. Sure enough Trent was there greeting me but he was busy with 2 other deals. But instead of making me sit down and wait he opened up the cars I was looking at and told me to pick my new car. It was getting late so I didn't think I would actually get a car a hour before they closed. Trent finished up his two other sales and came rushing over to help me. Pretty soon Trent and his boss Carter had me in a new Mazda3 at the price I wanted and they didn't even make me finish the paperwork that night. Trent personally washed my car because the washers went home. A few days later I came in to finish the paperwork and they got me a lower interstate rate than my bank had me at and Carter upgraded my warranty. After the paperwork Trent walked me through every feature of my car. It was a great first car buying experience and I got my perfect car. More

Emergency Assistance I encountered an emergency situation in Cheyenne, WY, half way through a six thousand mile camping trip with my family,. Mike Noland, the assistant s I encountered an emergency situation in Cheyenne, WY, half way through a six thousand mile camping trip with my family,. Mike Noland, the assistant service manager and Toyota technician, Hinning Erdman worked my Toyota Tundra into their very busy schedule. My Tundra had begun making a very distressing sound from the front end as we began or return trip home to Florida, These very professional employees kindly and expertly inspected and evaluated my vehicle. They explained the situation , answered all my questions and gave us the best options for us to safely get home with our truck and travel trailer. Every person at this dealership was very courteous and helpful. Now safely home in Florida I can say I wish I lived closer to the Spradley Barr dealership because I have never had better service and assistance than at Spradley Barr Motors in Cheyenne, Wyoming. More

Seth Perriton was amazing I took my car in to be serviced and was unsure about costs and what exactly I needed. He was able to describe what was wrong with my car and exactly h I took my car in to be serviced and was unsure about costs and what exactly I needed. He was able to describe what was wrong with my car and exactly how to fix it. Once the problems were found he took me back to show me so I knew I wasn't getting tricked into spending way more money then needed. I was very pleased with my experience. More

Over the top customer experience I continue to have my vehicle serviced by Spradley Barr because their customer experience is really exceptional. Steve Corso in the Service Department I continue to have my vehicle serviced by Spradley Barr because their customer experience is really exceptional. Steve Corso in the Service Department goes above and beyond to make every customer feel like the service department is there that day just to serve them. And let me tell a story... A year ago, someone slashed the tires of all the parked vehicles down my street. We took our Toyota RAV4 to Spradley Barr to get just the one tire that was slashed replaced, but (after seeing the tread wear on the other three) agreed it was time to get all four new tires. When we came to pick up the vehicle, we were told all four tires were free for being loyal customers of Spradley Barr Motors Toyota, Inc. That was the first vehicle we'd purchased from them! I don't know if if they were just doing it for public relations, or what - but it worked for me. It won't be the last vehicle we'll purchase from them! More

On your side!! We have been rolling cars for quite sometime now and the team at Spradley of Cheyenne were the first to care. They were able to get us into a 2015 F15 We have been rolling cars for quite sometime now and the team at Spradley of Cheyenne were the first to care. They were able to get us into a 2015 F150 at 0% and get us out of a very upside down trade in the process. We finally see the light at the end of the tunnel and have an AWESOME vehicle... Thanks Guys! More