
Ken Garff Ford Hyundai Toyota Cheyenne
Cheyenne, WY
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Great experience Spradley Barr Motors had some of the best customer service I have ever seen. We plan on purchasing another vehicle in a year or so and we plan to work Spradley Barr Motors had some of the best customer service I have ever seen. We plan on purchasing another vehicle in a year or so and we plan to work with Spradley Barr and their employees again. More
Awesome service ! We were on day 2 of a 5000 mile family road trip when our Sienna started having issues. We took the car to AAMCO since a mechanic in a smaller town s We were on day 2 of a 5000 mile family road trip when our Sienna started having issues. We took the car to AAMCO since a mechanic in a smaller town suggested a tune up would solve the problem (luckily this mechanic was too busy to do the job). After much delay at AAMCO the guy tells us that he had just received a memo from Toyota that Sienna onboard computers were going out and that it would cost about $3000 to fix. Being skeptical we called the Spradley Barr service center. They told us to bring the car in and that they would hold over a bit to get it checked out. The service manager immediately asked about recent tire work. This issue HAD occurred a few months back when we had the tires/brakes done at our local CA Goodyear Tire. After 4 days with the car they could never determine what the problem was and of course could not recreate it. In any case, Steve in the Spradley Barr service center got the car up on a rack and figured out pretty quickly that it was way our of alignment and the tires (with less than 10,000 miles on them) were wearing poorly with steel threads showing. We ended up replacing the tires early the next morning - the service department had us out of there with 4 new aligned tires and a clean car before 10 am! We continued on our road trip with no more problems!!! So happy that we came to Spradley Barr! They were knowledgeable, kind and even gave our dog water while waiting. Thanks for saving our trip and a LOT of $$! Also a shout out to John Austin - most knowledgeable car salesman I've ever encountered! If only I could purchase my next car from him instead of our home state of CA! The Pronske Family More
The service staff is always willing to engage in visit I'm always remembered who I am when I walk in to the Quick Lube service are. Chris, and now Seth, not only are conversant, but will ask about my trave I'm always remembered who I am when I walk in to the Quick Lube service are. Chris, and now Seth, not only are conversant, but will ask about my travels (mostly overseas travels.) Today, in addition, I appreciated Seth's willingness to point out how the transmission fluid was overused for a change. That and the air filter. I authorized the improvements and Seth even concluded with a bit of humor related to a story I told him about the polite people of Tokyo. We laughed, he was in charge of the humor and it was spot on. More
Excellent cutomer service In this day and age it was a refreshing change from the normal customer service. Explained what I needed, and took care of me in a timely fashion. Tha In this day and age it was a refreshing change from the normal customer service. Explained what I needed, and took care of me in a timely fashion. Thanks More
great experience!!!! Spradley was fantastic to work with and they treated us well. Teesha and Brandon really helped us find the perfect car and Travis was just awesome an Spradley was fantastic to work with and they treated us well. Teesha and Brandon really helped us find the perfect car and Travis was just awesome and helped us with all our financing needs. More
Very good The employees that I have dealt with are all very good at letting me know what I needed for our Rav4 they are always very polite & friendly u should b The employees that I have dealt with are all very good at letting me know what I needed for our Rav4 they are always very polite & friendly u should be very proud of all your service employees More
Service department i just took my new mustang in for its first oil change! I had a couple of questions. One was about a recall I just received. The asst Service Manag i just took my new mustang in for its first oil change! I had a couple of questions. One was about a recall I just received. The asst Service Manager, Seth Perriton, was so helpful and knowledgable. I then asked about the cowlings I was suppose to receive. Well, Seth had them in less than 24 hours! How is that for service!!!!! More
new tires and oil change Chris was professional, friendly and very good at explaining the issues at hand.Took time to not only explain but showed why tires were needed. I was Chris was professional, friendly and very good at explaining the issues at hand.Took time to not only explain but showed why tires were needed. I was greeted promptly More
Comfortable atmosphere A great group of people. Everyone was quite pleasant and the process went smoothly. Travis was quick with the financing and Brandon Dominy is a qualit A great group of people. Everyone was quite pleasant and the process went smoothly. Travis was quick with the financing and Brandon Dominy is a quality representative. He has the best of personalities and is very knowledgable of the Mazda 3. I will feel comfortable calling him if I ever have questions. More
Doing business the Wyoming way These guys are honest and treat you fair. They go above and beyond to make sure you are welcome, find what you are looking for, and leave satisfied. These guys are honest and treat you fair. They go above and beyond to make sure you are welcome, find what you are looking for, and leave satisfied. More