Ken Garff Ford Hyundai Toyota Cheyenne

Spradley Barr Ford F-250 My experience with Kevin Harris was easily my best car buying experience. Kevin is a great salesman and even a better person. He said he wasn’t just t My experience with Kevin Harris was easily my best car buying experience. Kevin is a great salesman and even a better person. He said he wasn’t just there to sell me a car, but would help me with any future issues or needs. It was obvious that was a true statement, as I witness him helping numerous previous customers while I was in the dealership. I was also very pleased with not having to work with multiple people throughout the deal like anywhere else I have bought a car. I dealt with Kevin the entire experience. He was honest and upfront about everything throughout the deal. I highly recommend anyone looking for a truck in the future to talk with Kevin Harris. Wes M. More

Friendly helpful staff Drove to Cheyenne to 'test' drive some cars, ended up getting a car financed and got to drive it home the same day. The staff was extremely helpful a Drove to Cheyenne to 'test' drive some cars, ended up getting a car financed and got to drive it home the same day. The staff was extremely helpful and friendly throughout the process. Thank you Leigh for coming in on your day off to help me find my new car!! I would definitely recommend this dealership to family and friends! More

Poor Quality Oil Change The highly trained technicians couldn’t be bothered with removing the plastic oil bottle that they used to catch the oil coming from the oil filter. The highly trained technicians couldn’t be bothered with removing the plastic oil bottle that they used to catch the oil coming from the oil filter. I drove 150 miles home to find a plastic oil bottle in my engine compartment. It had been lying up against my belts and pulleys, and rubbed/ melted a hole in the plastic bottle. Now there is oil on my belts, in the bottom of my engine compartment, and I have a oil spot on my garage floor. This is a quote from their website “By bringing your Toyota vehicle to Spradley Barr Toyota of Cheyenne for all your service and repair needs, from regularly scheduled appointments to major repairs, you can count on a continued driving experience unlike any other” While they did provide me with a driving experience unlike any other I assume they meant it in a positive sense. If this is the quality they provide for a simple oil change service I can only imagine what is done in a complicated repair. I cannot and will not recommend their service department to anyone I know. Update: I gave the Spradley Barr Toyota Service Center 15 days to respond to my complaint before positing my first review. After posting my negative review they finally got back in touch with me to refund my money. Kudos to them for the refund. Shame on them for making me write a negative review in order to get customer care. More

Spradley took care of a factory issue with a new F350 I'd like to thank both Leigh and Jacque for all that you did this week to take care of me and my new F350.....it had a small oil leak (from a bad gask I'd like to thank both Leigh and Jacque for all that you did this week to take care of me and my new F350.....it had a small oil leak (from a bad gasket during truck mfg) that was in a tight spot and not easy to access to repair. But the rental car worked great and I haven't seen my new truck as clean as it is except the day we picked it up brand new. I appreciate the extra step to have it cleaned up it looks great. And Jacque I appreciate you working in the oil and filter change that won't count as the official "first oil change" on the maintenance plan. More

Awesome customer service, great selection Kevin and Colby did a fantastic job helping us through the process of purchasing our new Hyundai. Both men exhibited superior customer service skills Kevin and Colby did a fantastic job helping us through the process of purchasing our new Hyundai. Both men exhibited superior customer service skills and knowledge of the cars. I would highly recommend this dealership to anyone looking for a new Hyundai or Ford, Thank you Kevin and Colby for making our car buying experience what it is supposed to be. More

We experienced great service! My husband and I were very impressed and satisfied with the customer service we received from Leigh Clay and the staff at Spradley. Leigh was very hel My husband and I were very impressed and satisfied with the customer service we received from Leigh Clay and the staff at Spradley. Leigh was very helpful and knowledgeable. We love our Ford truck! More

Very good I found a Truck online talked to my bank and drove up to Cheyenne ,WY from Evergreen ,CO. Well when I got ready to do the deal the finance manager(Rob I found a Truck online talked to my bank and drove up to Cheyenne ,WY from Evergreen ,CO. Well when I got ready to do the deal the finance manager(Rob) noted that what I had wasn't going to work,Seems I missed the part that said "this is not a line of credit".So the manager and the Salesman(Lee) put their heads together and put their own deal together and at a lower interest rate.All in under 2 hours .I got to drive my new truck home.I would use them again and recommend them to others. More

Very impressed with the service received by Leigh Clay We recently purchased a 2015 Edge from Leigh Clay of Spradley in Cheyenne. We wanted to commend specifically his efforts in making sure that we were We recently purchased a 2015 Edge from Leigh Clay of Spradley in Cheyenne. We wanted to commend specifically his efforts in making sure that we were comfortable with all the features found on the Edge. He searched and found the exact vehicle we requested. He then spent extra time and was very patient in explaining each aspect with the intent of making sure we were at ease. We appreciated that extra customer service and was the reason we purchased from Spradley. brmeadows More

Very good I had a good experience and will be back when it is time to tease again . Also will tell my friends about Spradley Barr Cheyenne. I had a good experience and will be back when it is time to tease again . Also will tell my friends about Spradley Barr Cheyenne. More

Excellent Customer Service I was highly impressed with the customer service I received from Leigh Clay and the rest of the staff at Spradley. They went above and beyond to not o I was highly impressed with the customer service I received from Leigh Clay and the rest of the staff at Spradley. They went above and beyond to not only help find my truck, but also to bring it up here. I definitely recommend Leigh Clay and Spradley Barr of Cheyenne. More