Ken Garff Ford Hyundai Toyota Cheyenne

Out standing ezperience Rex Rabou was extremely helpful in picking out our new F-150 super crew. He listened to all of our concerns and must haves in a new pickup. He helpe Rex Rabou was extremely helpful in picking out our new F-150 super crew. He listened to all of our concerns and must haves in a new pickup. He helped every step of the way. He went out of his way to help remove some things from our old truck (tool box and back rack). The truck was ready for us to go on our family vacation the next day. He made sure we were comfortable with the new in sync navigation, sync the phone for hands free calls. This has been the best experience from a dealership and sales person we have had in a number of years. Rob Elder was very helpful with the financing and getting things setup the way we needed. More

2014 Toyota Tundra We went to look at a new vehicle to purchase and ended up finding a 14 tundra. The people who helped us were very nice and helpful. Will recommend any We went to look at a new vehicle to purchase and ended up finding a 14 tundra. The people who helped us were very nice and helpful. Will recommend anyone to go there if they are looking for a new vehicle to purchase. More

2014 Ford Fusion My recent car buying experience with Spradley Barr in Cheyenne, WY was a pleasure. The sales, management and finance staff were professional, conscie My recent car buying experience with Spradley Barr in Cheyenne, WY was a pleasure. The sales, management and finance staff were professional, conscientious and friendly. They have earned my loyalty. More

Love our Tacoma! This was our second Toyota from Spradley. We also have a Prius. We had a great experience for both vehicles. John Austin was great to work with. This was our second Toyota from Spradley. We also have a Prius. We had a great experience for both vehicles. John Austin was great to work with. More

My new Toyota Camry I had to buy a new car as my car was totaled. I really was not looking forward to this as I hated buying a car from a dealership and the sales person. I had to buy a new car as my car was totaled. I really was not looking forward to this as I hated buying a car from a dealership and the sales person. I meet Mike when I came in to test drive the new camry, Mike was great he let me drive as many cars as I wanted. He never pushed any car on me, He answers all my questions and didn't get defensive when I said I wanted to test drive other makes. I went to test drive a chevy and I barely got out of the dealership, they were going to get me into a car no matter what and are still calling today. A couple of weeks later I went back to test drive a couple of more cars and he had no problems test driving again. Mike was great and I would recommend him to everyone. Thanks Mike. Vana Lange More

Love the Corolla We had a low pressure fantastic experience with Spradley Barr and Mike Smith. We took our time - started on a Saturday and finished up on a Monday. We had a low pressure fantastic experience with Spradley Barr and Mike Smith. We took our time - started on a Saturday and finished up on a Monday. The car we chose had a broken windshield from someone driving by on the frontage road and it was fixed and ready to go when we were. My husband and I comment frequently that buying this car was one of the best decisions we have made. The good gas mileage has save us quite a bit of money, even making up for the payment compared to the mileage we were getting on the Jeep Liberty we traded in. We gave up the 4 wd but are very happy. I would rather submit a survey by snail mail. I'm having a lot of trouble with this format and I use a computer daily. More

Excellent Customer Service Rob Howe was my original sales associate but had the day off when I picked up my car. However, he made arrangements for Mike Smith to assist me - Rob Rob Howe was my original sales associate but had the day off when I picked up my car. However, he made arrangements for Mike Smith to assist me - Rob stayed in contact with me the entire time so I didn't feel abandoned. I was very impressed with both sales associates. I appreciated the time Mike Smith took to explain every little detail of my new Highlander to me. Mike took the time to go over everything, answered all my questions, set-up my entune, explained the different driving operations, etc. Mike provided me with the best customer service I have every received. I know I will have plenty of questions after owning the vehicle for a few weeks - I will not hesitate to stop by Spradley Toyota for assistance knowing that either Rob or Mike would be happy to assist me with my questions. More

Buying a car I was a fist time buyer and they made the process simple and painless for me. I was very happy with the over all quality and care of the people here. I was a fist time buyer and they made the process simple and painless for me. I was very happy with the over all quality and care of the people here. More

A Pretty Bad Experience This was my first time as a customer at Spradley Barr, and my experience at this dealership left a lot to be desired. Here is what happened: I call This was my first time as a customer at Spradley Barr, and my experience at this dealership left a lot to be desired. Here is what happened: I call the service department one morning to schedule an appointment, and reached a voicemail. Later that day I call again, and leave a voice mail stating that I need a call back in order to schedule my car for routine maintenance. Two days later, I still have not received a call back. I go online to see if there is a way to schedule an appointment, and luckily there is. I get the confirmation e-mail stating my date and time, and arrive on time the day of my appointment. When I told the service employee at the counter (Michael), that I had a 9:30 appointment he informed me that there would be a two hour wait. The rest of the scene plays out like this: Michael: Yeah we have several cars in line right now so it's going to be a few hours. Me: Then what's the point of scheduling an appointment online? Michael: We don't take online appointments Me: Uh...I'll be right back then *I go out to my car to get my phone and return with the confirmation e-mail* *I show my confirmation e-mail, confusion ensues, calls over other employee (possibly manager), both act pissed* Michael *annoyed*: Uh... yeah...ok I guess we can squeeze you in. No, "sorry, about the mix up" or anything along those lines, just a guy looking at me like my existence just ruined his day. Anyway long story short, I got my car serviced, but it was like pulling teeth. What kind of customer service oriented business acts like it's doing you this HUGE favor when it was the one that screwed up (multiple times in this case)? I shouldn't have to beg you to do your job. So the only thing that saved the day is that the guy that actually did the servicing of the car was very friendly (dark complected, neck tattoos), as was the guy that delivered it to me. Apparently the "backroom employees" have better customer service skills than the front desk. More

Super Service! I stopped into Spradley Barr Toyota in Cheyenne on my way to the front range to look at new Toyota Tacoma trucks. I was so impressed with the friendli I stopped into Spradley Barr Toyota in Cheyenne on my way to the front range to look at new Toyota Tacoma trucks. I was so impressed with the friendliness, expertise and no pressure sales attitude of Rob Howe that I chose to buy my truck there. They had exactly the model and color I was looking for. Super service from everyone at the dealership from sales to finance. I highly recommend shopping with Spradley Barr in Cheyenne. More