Ken Garff Honda Downtown

Great Car Buying Experience I just purchased a preowned vehicle from Ken Garff Honda! Honestly, it was the most pleasant car buying experience I have ever had... and I have purch I just purchased a preowned vehicle from Ken Garff Honda! Honestly, it was the most pleasant car buying experience I have ever had... and I have purchased several cars. My sales rep, Kris Kinsey, was focused on understanding what my needs and purchase limits were. He quickly and carefully put together a list of vehicles that were within each and every one of the parameters I set. Then we looked at and test drove only those on the list I was ultimately interested in driving. He made me his priority during those 3.5 hours of searching and driving, taking all his queues from me - carefully listening and responding in meaningful, intelligent ways to my concerns. Anticipating,in advance, the real possibility of feeling pressure from a sales person, I was very surprised at the complete absence of pressure to buy. Kris understood that the process and any purchase was about me and what I needed. There was an open transparency through out the process from the beginning to end when I drove out of Ken Garff's lot. The finance process was straight forward and clear. Kris was efficient in completing the application and that efficiency was carried over into my dealings with the finance manager, Sherise. I was pleasantly surprised when she made the extra effort to ask for and obtained a better interest rate from my credit union than the good rate they were already offering, resulting in my paying a quarter percentage point less. This was not just a transaction, it was a relationship in the making...with people we really seem to value a relationship and trust. If you are searching for a new or used car, I HIGHLY recommend you take a trip to Ken Garff Honda in downtown Salt Lake, and make sure you ask for Kris! More

Wonderful I bought a used Honda Accord from Eddie Jeppson and I couldn’t recommend this place enough. He answered all my questions and worked with my budget on I bought a used Honda Accord from Eddie Jeppson and I couldn’t recommend this place enough. He answered all my questions and worked with my budget on different options. Eddie creates a great friendly atmosphere that made this whole process easy and simple. More

Experienced and Very Customer Friendly! I was in a tight spot. From my online interaction with Heather all the way through to signing with Mary and subsequent vehicle servicing with John I h I was in a tight spot. From my online interaction with Heather all the way through to signing with Mary and subsequent vehicle servicing with John I have not been overwhelmed with extraneous contact but have been met instead with a sincere interest to help me and keep my vehicle in top shape. Dave Husted and the Team worked hard and gave me a refreshing outlook on the car buying experience! . Thank you Ken Graff! More

I went in to buy a used CRV treated horriblyl I went into Ken Garff Honda in order to buy a 2016 used CRV Honda to drive my grandsons to school and so forth. While I was there I was accused of sev I went into Ken Garff Honda in order to buy a 2016 used CRV Honda to drive my grandsons to school and so forth. While I was there I was accused of several completely untrue statements by the Salesman and Steve Cooper. I called management to report this incident but it was not dealt with to my satisfaction. They Treat women like second class citizens. I would go to another Honda dealership. This one is completely unprofessional in the manner you are treated. Steve Cooper walked away from the negotiating table while I was there. More

Customer friendly My wife and I were very impressed with the service we received from here. They let us go about it the way we wanted to, answered all of our questions, My wife and I were very impressed with the service we received from here. They let us go about it the way we wanted to, answered all of our questions, and even gave us all the options that we had in terms of money and anything else. They got us into the right vehicle and allowed us to make the decision with no gimmicks. Absolutely recommend and love Ken Garff Honda! More

Easy to work with Shawn was a pretty nice guy to deal with. He wasn’t pushy and he was patient in trying trying to find the right car to fit my needs. Mary was a joy to Shawn was a pretty nice guy to deal with. He wasn’t pushy and he was patient in trying trying to find the right car to fit my needs. Mary was a joy to work with. She is really good at explaining the different financing options available to us. The only complaint I have is for what the manager offered for my trade-in. I felt it was a pretty lowball offer and they wouldn’t really budge much in negotiations. I opted to just sell it myself. More

New car We just purchased our sixth vehicle from Ken Garff. Eddie Jeppesen has always helped us find just the right vehicle. We’ve bought both new and used, We just purchased our sixth vehicle from Ken Garff. Eddie Jeppesen has always helped us find just the right vehicle. We’ve bought both new and used, as have our children. Eddie is excellent at his job. He’s honest, patient, and works hard to get you what you want! We’ll always come back to Eddie and Ken Garff!! More

Love the car So far, after week one, am loving the car, an HR-V. Appreciate the simplicity of it, simplicity in a good way. Was not looking to too many bells and So far, after week one, am loving the car, an HR-V. Appreciate the simplicity of it, simplicity in a good way. Was not looking to too many bells and whistles, just a good, safe, manageable-sized, reliable car, which I think I got. I also appreciate the costumer service provided by Shaun Stahle. He was personable and more importantly, comparatively low-pressure, which was a big factor in deciding to go with Honda. More

High satisfaction I was higly satisfied with very professional aproach of Sales Consultant Eddie Jeppson. I also appreciate his extensive knowledge about car of my inte I was higly satisfied with very professional aproach of Sales Consultant Eddie Jeppson. I also appreciate his extensive knowledge about car of my interest as well as his honesty. More

Excellent service Eddie understands the vehicles in and out. Because of his experience I was able to know things about the vehicle that I could not have learned through Eddie understands the vehicles in and out. Because of his experience I was able to know things about the vehicle that I could not have learned through my own research. Nina took my initial call and was very on top of things. She was able to confirm the vehicle I wanted was in stock and arrange for me to meet with Eddie to test drive. Marcus was great on the financials. More