Ken Garff Honda Riverdale - Service Center

Alex kept me posted on what was going on with the service of my car. He even sent me a video clip. He told me the exact conditions of the main components; such as battery, brake pads and conditions of fluid of my car. He even sent me a video clip. He told me the exact conditions of the main components; such as battery, brake pads and conditions of fluids. Then he gave us recommendations. He was great to work with! More

I always have a great experience at Ken Garff. They have great customer service and are very knowledgeable. It was a short wait time, which was nice. great customer service and are very knowledgeable. It was a short wait time, which was nice. More

Rick operates a fantastic service center and he has always gone out of his way to go the extra mile to help. When I moved here from Florida in 2011, he made me feel like I had found a new home. Everyon always gone out of his way to go the extra mile to help. When I moved here from Florida in 2011, he made me feel like I had found a new home. Everyone I have had contact with in this service department has been professional and courteous. Last week his service assistant Frank, was able to finish my car in one day. I believe it was the next day that we experienced a major earth Quake on top of the stress we were already under from the Corona Virus. Frank also contacted Fusion Glass Repair worked with Geico to repair my windshield. He was amazing! Thanks to all of you! More

I had a wonderful experience at Ken Garff Honda! Jeremy was my salesperson he has a great bedside manner totally treated us awesome he was fast and efficient: I love my new Honda CRV I would recommend the was my salesperson he has a great bedside manner totally treated us awesome he was fast and efficient: I love my new Honda CRV I would recommend the Honda dealer overall to any of my family and Friends. Thank you Ken Garff great experience! More

Love this dealership. I’ve bought 3 cars from them, and have 90% of my service done there too. I highly recommend them to all my friends have 90% of my service done there too. I highly recommend them to all my friends More

Trustworthy and helpful Been using this service department for 12 years now and some of the personal has changed but the quality of work and dedication of the advisors and me Been using this service department for 12 years now and some of the personal has changed but the quality of work and dedication of the advisors and mechanics is a constant that I can depend on. This time I worked with Rick and Frank, and as usual, I was well taken care of. This was not a planned visit and so was quite stressful, but working with these two gave me confidence that the car would be running right when I got it back. A big thank you to these two and the mechanics that worked on the car. I'll be back-always! More

The service department has always been so good to my cars and me! Rick treats me like gold, and is always fair and forthright! Kevin has been a wonderful service tech! I totally trust them with my automotive and me! Rick treats me like gold, and is always fair and forthright! Kevin has been a wonderful service tech! I totally trust them with my automotive needs! 😊 More

The appointment was begun on time. The young man was very knowledgeable and provided great customer service. As a result I’ll be back for a couple of additional suggestions he made. very knowledgeable and provided great customer service. As a result I’ll be back for a couple of additional suggestions he made. More

Wait time was short and service done in good time Overall we are pleased with the service we had done on our CRV. We were especially pleased with the young lady in parts who helped us purchase the eng Overall we are pleased with the service we had done on our CRV. We were especially pleased with the young lady in parts who helped us purchase the engine air filter your service department recommended. The service advisor was also very professional. More

5000 mile oil change I brought in my 2019 BUICK ENVISION for it's 5000 miles oil change,but I new brought this car at KEN GARFF OF RIVERDALE,but anyway you allowed me to h I brought in my 2019 BUICK ENVISION for it's 5000 miles oil change,but I new brought this car at KEN GARFF OF RIVERDALE,but anyway you allowed me to have my me to use my ADVANTAGE PACKAGE on this car. THIS KEN GARFF OF RIVERDALE AND THANK YOU RICK JOHNSON FOR YOUR APPROVAL!!. More