Frank Perez
Frank Perez at Ken Garff Honda Riverdale
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Frank Perez

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
670 Reviews
4.8

670 Reviews

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670 Reviews of Frank Perez

March 06, 2024

Dealership Rating
Employee Rating

When I made my appointment the prices were given to me and that's how I decided to go there rather than somewhere else. When I got there the prices were significantly different and I was being pushed to b More

by wahodges411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frank Perez

Mar 20, 2024

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

March 05, 2024

Dealership Rating
Employee Rating

Easy to work with, always prompt, good service. The service I receive there makes me want to purchase my next car from them too. More

by luckymelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 03, 2024

Dealership Rating
Employee Rating

I needed them to troubleshoot a rattle and they did a great job. They fixed the rattle and it's been two weeks and still no rattle. More

by JEFFREYSBURCHELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Mar 05, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 02, 2024

Dealership Rating
Employee Rating

Frank was an amazing help to me, especially since it was my first visit to this particular dealership. He was very friendly and very knowledgeable. I will definitely be back! More

by qball728
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Mar 05, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Frank provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

March 02, 2024

Dealership Rating
Employee Rating

Always a good experience and the work is excellent. The service reps are are very friendly and helpful More

by goortman
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Mar 05, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 28, 2024

Dealership Rating
Employee Rating

Ken Garf in Riverdale serviced and repaired my car in a timely manner. They provided me with a car to drive while they fixed mine because I had waited for a while for the part to arrive, this was no fault More

by Donna Roylance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 21, 2024

Dealership Rating
Employee Rating

Frank was very helpful and understanding with my situation. He has good communication skills. Thanks More

by Florlopezc
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

Feb 26, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 16, 2024

Dealership Rating
Employee Rating

I have never had any issues previously, but my simple oil change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. More

by robbietyhicks
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2024

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

January 21, 2024

Dealership Rating
Employee Rating

Great place to wait for car. Work done quickly. Not too far from my house. More

by deborahlafleur33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 21, 2024

Dealership Rating
Employee Rating

Frank was very helpful in taking care of the issue with the car. I believe Braden was the technician and was very willing to take the time to listen to the issue I was having. More

by ANDREW28_1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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