Ken Garff Honda Riverdale - Service Center

Great job! Had recall and some maintenance work completed. In addition I was provided a list of recommended maintenance procedures accompanied by the cost of those for future planning. completed. In addition I was provided a list of recommended maintenance procedures accompanied by the cost of those for future planning. More

Always professional and friendly. I only have my vehicle serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. serviced here. Watching the video as the mechanic worked on my car was so reassuring that a great work up was being done. More

Difficult situation,handled well We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle We have had Ken Garff Honda perform multiple services on our vehicles over the past couple of years. During the last two years, we've had one vehicle in particular that has had a series of complicated issues. The service department has worked hard to address the problems and work with us to keep the cost as low as possible. The most recent issue was very complicated, expensive, and likely related to past issues. The service advisor, mechanic, and service supervisor handled the situation in a way that exemplifies good customer services. Thank you for "doing the right thing" in a way that you didn't have to, but was much appreciated. More

Fast friendly service. They always tell you if they find something that needs to be fixed. They send you a video of them looking at your engine. something that needs to be fixed. They send you a video of them looking at your engine. More

Craig was up front, thorough, and professional. The waiting room was comfortable, great drink machine, and quick service. WiFi was easy to connect to so I worked while my car was serviced. The techni waiting room was comfortable, great drink machine, and quick service. WiFi was easy to connect to so I worked while my car was serviced. The technician forgot to reset the oil change warning, and I have learned I can reset that myself, but I had to stop into a different dealership to learn that. Overall totally satisfied. More

Fast, friendly and efficient buying experience Installation of my towing system went exactly as planned. I have been a Ken Garff Service customer for all 13 years that I have lived here. Rick Johns Installation of my towing system went exactly as planned. I have been a Ken Garff Service customer for all 13 years that I have lived here. Rick Johnson and his team have always provided exceptional Honda service at a very professional level. Thanks, Larry Griffin More

Auto Service Merissa was professional and honest to help me understand what's needed to be completed for my auto service. She kept me updated with the service and Merissa was professional and honest to help me understand what's needed to be completed for my auto service. She kept me updated with the service and completed the work on time. More

Auto Care This dealership was professional, kind, and caring. The service(s) they provided was on time and within the price quoted. I checked other places befor This dealership was professional, kind, and caring. The service(s) they provided was on time and within the price quoted. I checked other places before coming to the dealership and was less expensive and more responsive to my needs. More

Kevin Hurd and the team at Ken Garff Honda in Riverdale we’re amazing. I’d recommend them to anyone. They listened to our needs and didn’t try up selling lots of service that wasn’t needed. we’re amazing. I’d recommend them to anyone. They listened to our needs and didn’t try up selling lots of service that wasn’t needed. More

SEAT PROTECTION HAD THE SEATS PROTECTED TO HELP KEEP THE CAR CLEAN. WE TRIED TO GET A LEATHER CRV BUT THE PRICE WAS MORE THEN WE WANTED TO SPEND. HAD THE SEATS PROTECTED TO HELP KEEP THE CAR CLEAN. WE TRIED TO GET A LEATHER CRV BUT THE PRICE WAS MORE THEN WE WANTED TO SPEND. More