Ken Garff Honda Riverdale - Service Center

Oil change I was seen right away and was shown with a video text what the technician was doing and fiindings of his inspections. Frank kept me posted on time rem I was seen right away and was shown with a video text what the technician was doing and fiindings of his inspections. Frank kept me posted on time remaining and in less than an hour I was finished. More

Consistent I love the service department, they always provide a consistent and fast service. I like that check in and out is fast without being rushed. I love the service department, they always provide a consistent and fast service. I like that check in and out is fast without being rushed. More

Service was great I have given 5 stars because they were very friendly, and fast with getting me checked in and checking out my car was done a little earlier than expec I have given 5 stars because they were very friendly, and fast with getting me checked in and checking out my car was done a little earlier than expected thank you so much for the service! More

Communication leaves much to be desired We had to come to a dealership for work because they do not allow the particular part be sold elsewhere. We called ahead to arrange having the work do We had to come to a dealership for work because they do not allow the particular part be sold elsewhere. We called ahead to arrange having the work done the same day. It was A/C work and we were headed to AZ and wanted the work done before we left. They did not communicate to order the part so we were not able to get the work done before we left. They kept asking if the work was for our old car as well. Which was frustrating as well. When we returned they were able to get the work done in a day. And did discount is for the inconvenience. Which we appreciated-Hence us giving a 3-star instead of less. More

Friendly, good service Leo was professional and friendly. The service received was great! An hour and a half that I was quoted for an oil change seemed a little long, and it Leo was professional and friendly. The service received was great! An hour and a half that I was quoted for an oil change seemed a little long, and it went ten minutes past that, but the waiting area is comfortable and the hot chocolate was good! More

Awesome service! Your service center did awesome, I was very grateful for the shuttle service and that they vacuumed my car and washed it. The waiting area with free p Your service center did awesome, I was very grateful for the shuttle service and that they vacuumed my car and washed it. The waiting area with free popcorn and soda was great too! More

Extremely Long Wait Happy with our service-person and win the quality of the work. However, I was there for almost for 3 hours for an oil change and A/C service, with an Happy with our service-person and win the quality of the work. However, I was there for almost for 3 hours for an oil change and A/C service, with an appointment and was told it would take 1 hour. More

Perfect Things were done in a professional manner.And in a short period of time .What a great experience it’s a shame you have to lose a professional Redon li Things were done in a professional manner.And in a short period of time .What a great experience it’s a shame you have to lose a professional Redon like Robert More

Great people They were very helpful and got my car in very fast and had it fixed without making up things to charge me for like some car service centers do. They were very helpful and got my car in very fast and had it fixed without making up things to charge me for like some car service centers do. More

Came to calibrate my whinshiel. Frank was kind and thorough on the service and time. It took a while for my insurance to reply but he was kind and patient. Frank was kind and thorough on the service and time. It took a while for my insurance to reply but he was kind and patient. More