Ken Garff Kia Avondale
Avondale, AZ
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When I bring in my 2019 for service, Dov has always handle the problems and he has always been pleasant and helpful with the service handle the problems and he has always been pleasant and helpful with the service More
When I purchased a used Kia Soul in 2016, I started bringing it to Rodeo Kia for service. Dov has always handled my car and my concerns with the utmost professionalism and honesty. He lets me know w bringing it to Rodeo Kia for service. Dov has always handled my car and my concerns with the utmost professionalism and honesty. He lets me know what service and repairs are critical, those that would be good to do and by when so I can plan for it, and what can wait if I don't have the budget for it at that time! He always gives me a realistic service time frame which is met. I have since moved across town but becuase of the great service, still drive to Rodeo Kia and wait for the service to be completed. The waiting area is large with lots of seating options, it is always clean. A++ for the excellence! Thank you, Dov. More
I am very disappointed with the Kia service I bought my KIA optima 2019 it has approximately 20,000 miles since I bought it I have had problems, with noise in the machine, on Saturday my car overheated the KIA optima 2019 it has approximately 20,000 miles since I bought it I have had problems, with noise in the machine, on Saturday my car overheated the engine my husband called Kia they brought a tow truck they took my car, they couldn't give me a car or a rented car, I was without a car all weekend and today at 2 pm KIA calls us and according to them it was the belt that was damaged, my car has a full guarantee and gap, even so, they charged us $ 208 which is not fair because my car has a warranty. The only things it doesn't cover are the brakes and tires. I need talk to the Manager More
Everything about this dealership has been great, from the buying experience to the service department is second to none. Everyone was very service minded and very attentive. buying experience to the service department is second to none. Everyone was very service minded and very attentive. More
Jonathan he’s GREAT! He always helps me with my car repairs. And when my warranty can be use he calls the company. He gets 10 Stars! Thanks Jonathan! repairs. And when my warranty can be use he calls the company. He gets 10 Stars! Thanks Jonathan! More
Dov is my service rep and he is the BEST!!!! He always tells me if there is anything wrong and when I need to get it fixed. Your company is wonderful. I have never taken my car anywhere else. THANK YOU tells me if there is anything wrong and when I need to get it fixed. Your company is wonderful. I have never taken my car anywhere else. THANK YOU FOR THE GREAT JOB YOU DO AND FOR THE WONDERFUL PEOPLE WHO WORK THERE. Sharoll Blodgett More
Heather is always awesome to work with. She has been there for me since I got my 2017 Kia Optima. I would highly recommend her when it comes to getting my car serviced. Thanks Heather for everything. there for me since I got my 2017 Kia Optima. I would highly recommend her when it comes to getting my car serviced. Thanks Heather for everything. More
Larry and Richard were easy to work with. No "hard sell" and respectful of my time. Best buying experience ever. I would recommend them and the dealership. and respectful of my time. Best buying experience ever. I would recommend them and the dealership. More
Great customer service! Easy to schedule maintenance, even during the pandemic. They service the vehicle, and let you know what should be done on the next visit, even providing a cost breakdown. I feel even during the pandemic. They service the vehicle, and let you know what should be done on the next visit, even providing a cost breakdown. I feel confident that my car is well taken care of, and prepared for the next visit. Great job, and thank you! More