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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
497 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 497 reviews

June 14, 2019

Stress-Free Transaction in Leasing a New Lexus We just leased another awesome Lexus ES 350 from Aaron at DCH Lexus of SB. The process was smooth and stress-free? and the follow up has been the bes More

by J & J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Vazquez
Jun 14, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the five-star review! We're always happy to help our customers from the moment they first visit our dealership! We hope you enjoy your new Lexus!

June 11, 2019

#1 Service Dealer in Town Recently took my car in for service, and the servicemember(s) were all so friendly, courteous and all matters were handled in a timely manner. I am v More

by Janet818
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the perfect rating, Janet! Our friendly and courteous team is what makes our dealership so great! We look forward to taking care of you in the future!

June 10, 2019

Great Service We bought our RX 350 last November. We have been very happy so far. The 5000 mile service came up on my dash. I scheduled the appointment online with More

by vonvonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the five-star review! We're always happy to provide easy and efficient service. Let us know if any future needs arise!

June 09, 2019

Best service I’ve ever had! Efrain and his team are very professional and make the process easy and comfortable. Thank you guys! I will definitely be using the ser More

by Abarca805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five stars and the kinds words about our team! We're always happy to help, and we look forward to working with you in the future!

June 05, 2019

My third Lexus just bought my third Lexus at this Dealer. I've never had a better buying experience. Mark Bourdo went out of his way on every occasion to serve me b More

by BOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bourdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bourdo
Jun 05, 2019 -

Ken Garff Lexus of Santa Barbara responded

Awesome! We're so glad you enjoyed your time with us. Congrats on your new Lexus!

June 04, 2019

Reliable, Loving and Positive People in all positions Derek is someone who really cares about customer and the car with equal diligence. I always feel there is a team behind him that will provide quality More

by Michelebizwiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this fantastic review of our dealership and compliments for Derek! We agree that he is an awesome help to our customers, and we're certainly glad to have him! Congratulations on your new purchase and come again soon!

May 30, 2019

Love my new Lexus Mark, Eddie, and Nora have made my car buying experience so simply happy and easy. Any one looking to buy a vehicle I would completely recommend Lexus More

by Kristib
Recommend Dealer
Yes
Employees Worked With
Mark Bourdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Ken Garff Lexus of Santa Barbara responded

That's awesome! We're so glad to have staff members like them to keep us going strong. Thank you for this fantastic review and recommendation. Enjoy your new Lexus!

May 29, 2019

Aaron is the Man! My husband and I recently purchased a pre-owned 4 runner at this dealership. We had been searching from county to county for a great 4 runner but saw More

by MartinezFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Vazquez
May 29, 2019 -

Ken Garff Lexus of Santa Barbara responded

That is terrific! Congrats on your new 4-Runner! Thank you so much for this awesome review and recommendation as well!

May 29, 2019

Abby is awesome to work with! Not only Luxury cars, but also luxury service! My new lease was very very easy! So happy to be in the Lexus family now! Very happy! More

by M4L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Ken Garff Lexus of Santa Barbara responded

We're glad to hear it! Congratulations on your new Lexus! Let us know if you need anything at all from us.

May 22, 2019

Great service from beginning to end! I enjoyed working with Glauco to purchase my new Lexus NX. He helped me to find the car that had all of the features I was looking for. He answered al More

by Aolivas28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Ken Garff Lexus of Santa Barbara responded

We love reading reviews like yours! Thank you for the five-star review! We're happy to hear that Glauco and the team were able to provide you with friendly and helpful service! Thanks for recommending our dealership!

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