Ken Garff Lexus of Santa Barbara

Best experience I have ever had in a dealership! We were so fortunate to have met salesman Mike. He is so knowledgeable about Lexus and so helpful throughout the entire process. He never pushed whi We were so fortunate to have met salesman Mike. He is so knowledgeable about Lexus and so helpful throughout the entire process. He never pushed which made us really want to work with him. We left the lot without purchasing but kept in touch with Mike and a week later we came back to purchase my car and got exactly what I wanted! In the past we had always dreaded having to walk into a car dealership, because of pushy desperate salesman that knew nothing about what they were selling, but this was a great experience with Mike his knowledge and light approach. I LOVE MY CAR! Thank you Mike! Your the best! More

Five star rating I have nothing but good things to say about this dealership. Our sales person, Tony, was helpful and well-informed. Knowledgeable about the product an I have nothing but good things to say about this dealership. Our sales person, Tony, was helpful and well-informed. Knowledgeable about the product and went out of his way to pick us up from home so that we could take delivery of our new car. The service department is equally good. Overall a fabulous experience and I have no problem recommending this dealership to anyone interested in purchasing a Lexus. More

Great Service Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on ou Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on our 2017 ES. We had a large nail which destroyed the tire. Phuong helped us with the replacement of the tire. Always excellent service from the service department. We normally deal with Derek Bishop on routine service and both service reps are excellent. We returned later to talk with Tony and decided to trade in our 2014 Lexus for a 2018 Lexus. We are extremely pleased with the new car as well as our 2017. Tony helped us with both transactions and is very knowledgeable on the technology and operation of the features. More

Outstanding Service Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) for taking care of my car and making sure I'm safe. More

Exceptional service Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure ever Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure every detail was perfect before picking up my vehicle. More

Great customer service They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help me all over again without pressure to add unnecessary items to my purchase. More

Fong is EXCELLENT Phuong matched the Toyota price for my tires. He called the morning of and made certain that the pickup and delivery of my car were timely. Phuong c Phuong matched the Toyota price for my tires. He called the morning of and made certain that the pickup and delivery of my car were timely. Phuong called to update me on the status of my car and the condition of my brakes. He returned the car in showroom condition. He had it cleaner than when I purchased it. He waived pickup and drop off fees. Phuong went beyond the call of duty and treated me like a most valued customer. I would like the phone number for Lexus Corporate to share my review!!! In gratitude Dr. Patricia Gordon More

Outstanding sales consultant Sales consultant strived first to understand our driving needs, then shared an impressive amount of information about each Lexus option. Low-key, fri Sales consultant strived first to understand our driving needs, then shared an impressive amount of information about each Lexus option. Low-key, friendly, this rates as the best car buying experience we have had. In the future we will drive the two hours necessary to buy from Aaron Vazquez and Lexus of Santa Barbara again. More

Best One I loved going to this car dealer. What a strange thing to say but it is true. I am so pleased I will have this place for servicing. They are all so v I loved going to this car dealer. What a strange thing to say but it is true. I am so pleased I will have this place for servicing. They are all so very nice. More

Great sales experience What a fantastic sales/lease experience we had at this dealership. It was such a pleasure working with Mike Courville as he was very knowledgeable, f What a fantastic sales/lease experience we had at this dealership. It was such a pleasure working with Mike Courville as he was very knowledgeable, friendly, and patient. We did not feel pressure at all during our visit. I love love my 2018 NX300. Thank you 😊 More