Back

Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
620 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

350 Hitchcock Way

Santa Barbara, CA

93105

Directions

By Type

Showing 620 reviews

May 29, 2019

Aaron is the Man! My husband and I recently purchased a pre-owned 4 runner at this dealership. We had been searching from county to county for a great 4 runner but saw More

by MartinezFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Vazquez
May 29, 2019 -

Ken Garff Lexus of Santa Barbara responded

That is terrific! Congrats on your new 4-Runner! Thank you so much for this awesome review and recommendation as well!

May 29, 2019

Abby is awesome to work with! Not only Luxury cars, but also luxury service! My new lease was very very easy! So happy to be in the Lexus family now! Very happy! More

by M4L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Ken Garff Lexus of Santa Barbara responded

We're glad to hear it! Congratulations on your new Lexus! Let us know if you need anything at all from us.

May 22, 2019

Great service from beginning to end! I enjoyed working with Glauco to purchase my new Lexus NX. He helped me to find the car that had all of the features I was looking for. He answered al More

by Aolivas28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Ken Garff Lexus of Santa Barbara responded

We love reading reviews like yours! Thank you for the five-star review! We're happy to hear that Glauco and the team were able to provide you with friendly and helpful service! Thanks for recommending our dealership!

May 17, 2019

It was a pleasure to lease my vehicle from Mike at DCH of SB Mike Courville made leasing a vehicle an absolute pleasure. No pressure. No hassle. It was so easy!! I have never experienced such service. Thanks More

by HolyRoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Courville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nora was Lao great!!!!!
May 20, 2019 -

Ken Garff Lexus of Santa Barbara responded

We appreciate this incredible feedback and your recommendation. We're ecstatic that Mike and our staff could provide such a fantastic experience for you! Enjoy your new vehicle and please come back if you need anything else!

May 13, 2019

The best dealership Edward is so kind and has good knowledge of understanding your problems.like these employees,.makes dealership 5 star. I recommend this dealership fo More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yhaya Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Tokhi
May 13, 2019 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the five-star review! We'll make sure to pass the kind words along to Edward and the team! Thank you for your business, and we look forward to working with you in the future!

April 26, 2019

Exellence is standard Excellent Vehicle, Excellent Staff, Excellent Experience. Would highly recommend. Nothing but the best experience when I was considering alternative More

by Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Courville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this excellent review Johnny! We are ecstatic to hear that our dealership is always excellent in every aspect during your visits! We appreciate your recommendation of our facility, and congratulations on your new car!

April 20, 2019

Good overall experience We were in and out of the dealership within three hours very fast and quality service and ended up with a new vehicle. Great service and great vehicl More

by Steven123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bourdo
Apr 22, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this great review! Our staff is dedicated to providing quick and efficient service, and we are pleased this was the case during your visit. Congratulations on your new vehicle, and feel free to return to us in the future!

April 17, 2019

Quick and Easy! Wow! Who knew buying a car at DCH Lexus of Santa barbara would be so easy. Aaron was attentive friendly and available. Thank you Aaron! More

by Elaine Abercrombie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Vazquez
Apr 19, 2019 -

Ken Garff Lexus of Santa Barbara responded

Elaine, thank you for the fantastic review! We strive to provide every customer with a quick and easy car buying process, and employees like Aaron help make that happen! Thank you for your business!

April 15, 2019

Best Service Department EVER! Nothing but great things to say about my experience at this dealership's service department. They really went above and beyond to make sure I was get More

by mikemike64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Ken Garff Lexus of Santa Barbara responded

Mike, thank you so much for the fantastic review! We are flattered to hear such a great list of things you like about our dealership! We work hard to provide every customer with exception service and amenities, and we're glad you noticed. Thank you for your business, and we look forward to serving you in the future!

April 09, 2019

Everything it should be and more! In all ways, our DCH Lexus of Santa Barbara experience was simply outstanding! Our purchase was handled professionally and all details were explained More

by Merril Clanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Courville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nora Halstead & Alexander Ayyoub
Apr 09, 2019 -

Ken Garff Lexus of Santa Barbara responded

Merril, thank you for the five-star review! We're flattered to read such a great list of things you like about our team and the dealership! We appreciate your loyalty to DCH Lexus of Santa Barbara, and we hope you enjoy your new vehicle!

...
28
...