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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
620 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 620 reviews

November 24, 2018

Friendly. Do not push sales. Trustworthy . Will recommand th Glauco ,Aaron are courteous and treated me with respect. Also this is my second Lexus which I consider one of the best cars. Also kudos to the sales m More

by Ingrid
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Vazquez
Nov 26, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the great review! We are happy to hear you had a positive experience at our dealership. We hope to see you again soon.

November 18, 2018

Great professional and thorough service every time! From the courtesty driver to the services completed, I have been satisfied every visit. I have owned my Lexus IS300 since 2002 and had it serviced by More

by bigpapa4640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the excellent review! We are always thrilled to know that a guest has left DCH Lexus of Santa Barbara satisfied.

October 31, 2018

New Lexus shopping experience A+ New car shopping experience supposed to be painful. Well not true if you are dealing with DCH Lexus of Santa Barbara. I was shopping for a 2019 ES o More

by TZori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tidd and Alex Ayyoub
Nov 01, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for your kind words about Robin and our dealership. We are so glad she made you feel comfortable and provided an easy buying experience for you. Thank you for taking the time to leave us such a wonderful review and enjoy your purchase. We hope to see you soon!

October 29, 2018

DON’T GO ANYWHERE ELSE I have just leased my 5th Lexus SUV in 15 years from this dealership and cannot recommend them enough. Their professionalism is excellent and they tre More

by SBauthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glauco
Oct 30, 2018 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the kind remarks about our team and your experience at DCH Lexus of Santa Barbara! We hope that you’ll continue to choose us as your number one dealership.

October 29, 2018

Lexus lease My experience with your dealership and personnel (Mike and manager Jim). goes beyond a 5). Mike the salesman was simply terrific , very professional a More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Courville
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yhaya Harb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the positive feedback, Frank. We always strive to provide a professional and top-notch experience for our clients.

October 26, 2018

The best service in town ! Thank you so much for accommodating my needs every time. The service is always amazing and I feel like I am the only customer they have. Thanks Rade More

by Radek123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Tokhi
Oct 29, 2018 -

Ken Garff Lexus of Santa Barbara responded

We appreciate you Radek! Thank you for taking the time to leave this feedback. We are glad you enjoyed your time with us, and we hope to see you soon!

October 21, 2018

Great Service at DCH Lexus I have owned my first Lexus for two years. I've been very happy with the car and service I receive at this Santa Barbara car dealership. The employee More

by TheresaL
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We are so proud that we continue to provide you positive experiences and incredible vehicles. We appreciate your recommendation as well. Come again soon.

October 11, 2018

I just bought my 4th Lexus! Excellent sales and service Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purcha More

by kschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yhaya Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rucker
Oct 12, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great feedback! We are happy to hear that you enjoyed your experience with us and that our services met your needs. We strive to provide a comfortable experience for all of our guests and are glad we could do that for you. We hope to see you again soon.

October 08, 2018

Great service. 5* service and communication. Requested a loaner and it was available for the entire time of servicing our car. Thanks DCH and Derek for your attent More

by mjp
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Ken Garff Lexus of Santa Barbara responded

We are happy to provide an easy buying experience for you. We strive for quality service, and dedicated employees like Derek make it happen. We hope to see you again in the future.

October 04, 2018

Great sero Great service, really willing to go that extra mile to satisfy. Very nice people there. They make you feel comfortable while trying to purchase a vehi More

by Pwr888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Tokhi
Oct 05, 2018 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the 5-star review and hope that you’ll visit us again soon!

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