Ken Garff Lexus of Santa Barbara

Love my Lexus & appreciate my service agent Love my Lexus, love the service & care given @ Santa Barbara Lexus, but most of all my service agent Derek Bishop has always been an important & posit Love my Lexus, love the service & care given @ Santa Barbara Lexus, but most of all my service agent Derek Bishop has always been an important & positive conduit for maintaining my car in utmost prime order. He's delightful, helpful, available & one great asset, a great ambassador for Lexus of S.B. Thanx! More

IS300 2018 It’s too easy to buy a Lexus compared to other dealerships. They are patient, honest and make you feel like you’re part of their family. I was a dif It’s too easy to buy a Lexus compared to other dealerships. They are patient, honest and make you feel like you’re part of their family. I was a difficult customer but they came through so there was no question about it. I love my new wheels! More

Service Department I have always gotten terrific service at DCH Santa Barbara. Edward has always gone above and beyond. We have two cars under his care. Just going to I have always gotten terrific service at DCH Santa Barbara. Edward has always gone above and beyond. We have two cars under his care. Just going to DCH is an enjoyable experience. More

Lexus service and extended warranty I would just like to commend DCH Lexus for their incredible service department. I bought my Lexus with the extended warranty and have been so impresse I would just like to commend DCH Lexus for their incredible service department. I bought my Lexus with the extended warranty and have been so impressed with the service and warranty coverage. A big thank you to Edward, who always takes time to give personal recognition and excellent customer service. Teresa More

Great Experience Buying a New Car I recently bought a new car from DCH Lexus of Santa Barbara. I had pretty specific requirements of what I wanted. I worked with Glauco Pergolizzi at I recently bought a new car from DCH Lexus of Santa Barbara. I had pretty specific requirements of what I wanted. I worked with Glauco Pergolizzi at the dealership and he was great. He tried very hard to find the car I wanted and was really helpful during the test driving I did. Turns out I needed to buy the car within a day or so to get the rebate. I live about 1.5 hours away from the dealership so to help me out, Glauco drove my new car up to my house, brought the paperwork, showed me all the great features of the car and then drove my trade in back to Santa Barbara. It worked so well, was so easy. What a great experience. Plus I feel that I did get a good deal. I would definitely recommend Glauco as a great salesperson to work with. More

Excellent Our dealer and service Dept. Of choice for over 12 years! We have a 2007 and a 2010 RX350, well cared for By the gentlemen mentioned! Our dealer and service Dept. Of choice for over 12 years! We have a 2007 and a 2010 RX350, well cared for By the gentlemen mentioned! More

Perfect buying experience Mike Courville was our sales representative. This was the 2nd vehicle we purchased from Mike and we could not be any happier with him, the staff or t Mike Courville was our sales representative. This was the 2nd vehicle we purchased from Mike and we could not be any happier with him, the staff or the facility. Mike is a low key kind of guy with no pressure from him to purchase. He also has a great sense of humor. DCH makes purchasing a new vehicle a pleasurable experience. James Porter in Finance also was pleasant and funny. You cannot beat the "red carpet" treatment - a novel experience. More

Excellent Service It was a pleasure working with Derek Bishop, he is very friendly and knowledgeable. It was discovered during the service work, the 2 remote control ba It was a pleasure working with Derek Bishop, he is very friendly and knowledgeable. It was discovered during the service work, the 2 remote control batteries were low causing the doors to work intermittently. Derek replaced the two batteries and the problem was fixed. More

Regularly scheduled maintenance Was a pleasure to work with Derek, he was very tentative and knowledgeable during the whole process. We came all the way from Santa Maria and he ensur Was a pleasure to work with Derek, he was very tentative and knowledgeable during the whole process. We came all the way from Santa Maria and he ensured that we have a loaner vehicle and answered all of our questions and concerns. Derek also takes extra time and care when dealing with military and veterans, something I totally appreciate! I would recommend everyone use Derek if you need any type of service, he will take care of you. More

Service and warranty work I took my 2011 Lexus RX350 in for scheduled service. During the service work, it was discovered that my vehicle had a leaking shock absorber and a wo I took my 2011 Lexus RX350 in for scheduled service. During the service work, it was discovered that my vehicle had a leaking shock absorber and a worn front end bushing. Both items were replaced under warrantY. The inspection and subsequent work took longer than anticipated, however, Senior Service Consultant Derek Bishop made sure that I had a loaner vehicle for the six days my vehicle was at the dealership. All in all it was a positive experience. More