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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
602 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 602 reviews
August 25, 2025
The entire team were humble, innovative, enthusiastic, dedicated, knowledgeable, intelligent, patient, understanding, a good experience to deal with. dedicated, knowledgeable, intelligent, patient, understanding, a good experience to deal with. More
by Keeleew
Verified CustomerEmployees Worked With
Lindsay Roux, Ezequiel Maciel
August 24, 2025
It was a pleasure working with Hugo. He’s very knowledgeable and kind. I’ll be sure to request him as my service advisor any time I take my vehicle for service. He’s very knowledgeable and kind. I’ll be sure to request him as my service advisor any time I take my vehicle for service. More
by ladyjay0128
Employees Worked With
Hugo
August 24, 2025
The dealership means nothing without their employees who represent the company. Hiring and maintaining good people is key and Chris Williams is a winner. His fellow workers like him and he likes them. represent the company. Hiring and maintaining good people is key and Chris Williams is a winner. His fellow workers like him and he likes them. More
by GARAMIREZ456
Employees Worked With
Chris Williams
August 24, 2025
Martin was very helpful - great customer service. He provided a video of him spraying the rat spray in the engine and around the inside of the wheel frames. He also went out of his way to get me some He provided a video of him spraying the rat spray in the engine and around the inside of the wheel frames. He also went out of his way to get me some of the rat spray and made sure it was included when the car was returned to me. I accidentally paid twice and he called me to let me know he was issuing a refund for the double payment. He was kind and patient and overall the best customer service I’ve ever received. More
by Carol20
Employees Worked With
Martin service rep
August 20, 2025
Great customer service in all the right areas. . Fast service department. With great turnover time. . Fast service department. With great turnover time. More
by MIKENGUYEN1631
Employees Worked With
August 19, 2025
All the staff that I was in contact with was very friendly, courteous and helpful friendly, courteous and helpful More
by mcgonza55
August 19, 2025
Clean, timely, polite, thoughtful, knowledgeable, competent,, courteous, available, helpful, considerate, welcoming, no complaints from me. competent,, courteous, available, helpful, considerate, welcoming, no complaints from me. More
by PDUGG
Employees Worked With
Other Employees :
Martin, don’t know if 1st name or last name.. don’t remember them all.
