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DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

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131 Reviews

131 Reviews of DCH Lexus of Santa Barbara - Service Center

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June 29, 2019

Very complete service. Recommended future service. Always complete and very friendly. Reviews the service to be provided and recommend any future service. Always prompt in returning the after it is w More

by abetakasugi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the five-star review! We're happy to hear that our service is both friendly and thorough! We appreciate your business and look forward to working with you again!

June 11, 2019

#1 Service Dealer in Town Recently took my car in for service, and the servicemember(s) were all so friendly, courteous and all matters were handled in a timely manner. I am v More

by Janet818
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the perfect rating, Janet! Our friendly and courteous team is what makes our dealership so great! We look forward to taking care of you in the future!

June 10, 2019

Great Service We bought our RX 350 last November. We have been very happy so far. The 5000 mile service came up on my dash. I scheduled the appointment online with More

by vonvonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for the five-star review! We're always happy to provide easy and efficient service. Let us know if any future needs arise!

June 09, 2019

Best service I’ve ever had! Efrain and his team are very professional and make the process easy and comfortable. Thank you guys! I will definitely be using the ser More

by Abarca805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the five stars and the kinds words about our team! We're always happy to help, and we look forward to working with you in the future!

June 04, 2019

Reliable, Loving and Positive People in all positions Derek is someone who really cares about customer and the car with equal diligence. I always feel there is a team behind him that will provide quality More

by Michelebizwiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this fantastic review of our dealership and compliments for Derek! We agree that he is an awesome help to our customers, and we're certainly glad to have him! Congratulations on your new purchase and come again soon!

May 13, 2019

The best dealership Edward is so kind and has good knowledge of understanding your problems.like these employees,.makes dealership 5 star. I recommend this dealership fo More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yhaya Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Tokhi
May 13, 2019 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the five-star review! We'll make sure to pass the kind words along to Edward and the team! Thank you for your business, and we look forward to working with you in the future!

April 15, 2019

Best Service Department EVER! Nothing but great things to say about my experience at this dealership's service department. They really went above and beyond to make sure I was get More

by mikemike64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Ken Garff Lexus of Santa Barbara responded

Mike, thank you so much for the fantastic review! We are flattered to hear such a great list of things you like about our dealership! We work hard to provide every customer with exception service and amenities, and we're glad you noticed. Thank you for your business, and we look forward to serving you in the future!

March 29, 2019

Lexus service We were so pleased with DCH Lexus of Santa Barbara, they who had so much patience and kindness regarding the airbag replacement of out car. They was e More

by Bug off
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review of our facility! Our staff members are dedicated to providing professional, timely, and informative service, so we are pleased to hear that this was the case during your visit! We are proud to hear that you wish to return to us for any sales or service needs, and we look forward to working with you again.

March 14, 2019

Service Department Always polite and friendly the staff in the service department go out of their way to make sure that you, as well as your car, are well taken care of. More

by Nicolette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rucker
Mar 14, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! We appreciate the kind words and hope to keep your loyalty for many years to come.

February 14, 2019

Always a happy customer Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always More

by Rikflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Ken Garff Lexus of Santa Barbara responded

Thanks for your loyalty to Lexus of Santa Barbara! We're so pleased to hear that you feel welcomed at our dealership. We hope to see you again soon!