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Ken Garff Long Beach Honda

Long Beach, CA

3.4
191 Reviews

1500 E Spring St

Long Beach, CA

90806

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Showing 191 reviews

April 26, 2022

Illy Aabid was very helpful in helping us purchase our new car. She was very good in going over the controls and setting up the Bluetooth as well as answers our questions. Give her a 10/10. More

by neurokat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Illy Aabid
April 23, 2022

Hello I’m putting a 1 star cause i been buying cars since i was 16 yrs old i had buy cars from small dealers from huge dealers like Lexus , carmax and the last one dodge dealers and i have never feel this ba More

by Alexis0660
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hayden Garcia , David Castillo
April 19, 2022

Kim and David were amazing! They were so helpful and really made the process super easy and smooth. More

by Kelsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tanner and David
April 09, 2022

The sales rep that help me out his name was Abel Ortiz this representative was very kind & helpful. Abel was able to get me the car I wanted. I bought the Sonic Grey Pearl Sports. He stayed with me going More

by Karrenagriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Ortiz
April 02, 2022

Good service special thanks to coby Rico and Nathaniel thanks guys an I will recommend Honda of Long Beach More

by Rhernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby,Nathaniel and Rico
April 01, 2022

Great customer service and very helpful. I'm loving my new HRV! Thanks, Long Beach Honda More

by Sandrabee91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilham Aabid, Rico Guerrero
March 28, 2022

I would be very careful of who it is that you talk to. I had an appointment with Nathanial Santos. Long story short, ask if anyone else is available. I was referred here via the Costco membership progr More

by Pinkman313
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathanial Santos
Mar 28, 2022 -

Ken Garff Long Beach Honda responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager David Nehrir davidn@longbeachhonda.com

Mar 28, 2022 -

Pinkman313 responded

You guys have my contact info. If you want to make up violating the Costco agreement please feel free to reach out to me. As far as further sharing it is pretty cut and dry. Your salesman scheduled me for a vehicle that wasn’t on the lot. 1. Costco policy Violation. Then I didn’t get a quote on said car that was supposed to come with a discount on add ons. Violation #2. I was then sent a sales sheet with a ridiculous mark up 3 days later. That’s 3rd violation.

March 23, 2022

This was the best experience I have ever had in buying a car. The salesperson, Ily was nicest person and so helpful. I never once felt pressured to do something I didn’t want to do. She was informative and More

by velleria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ily & Antwoine
March 21, 2022

This dealership entire working team is so helpful and believe in working with their customers to be able to fulfill their dream of buying a car from Long Beach Honda ask for the salesman name Hayden Garc More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayden Garcia and Emesto Flores
March 12, 2022

Excellent. Knowledgeable and skillful of their craft. Thank You and Recommendable to Family and Friends. More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel,Manny Villalobos and Rico
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