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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
841 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 841 reviews
August 22, 2025
The best by far Mercedes Dealership around. Employees were outstanding . Knew what they were taking about Employees were outstanding . Knew what they were taking about More
by bsherman2
Verified CustomerEmployees Worked With
Other Employees :
Brett and Chris
August 15, 2025
Very poor experience! The finance manager was not properly trained and made a mess of things. They messed up our lease return, which ending up costing us money and they we The finance manager was not properly trained and made a mess of things. They messed up our lease return, which ending up costing us money and they were unwilling to work with us. The tint was not applied very well. The only good part was Miles, the sales person, he was really good and professional. More
by bluesolitare
August 14, 2025
The sales staff was very helpful and friendly they answered all my questions and the financial department was extremely helpful! answered all my questions and the financial department was extremely helpful! More
by DUANE.SHERMAN
August 13, 2025
Paid my deposit, signed all my paperwork but never received my car. I was given a bunch of excuses and asked to sign documents three times due to “errors”. It’s been over two weeks and I have not rece received my car. I was given a bunch of excuses and asked to sign documents three times due to “errors”. It’s been over two weeks and I have not received my vehicle and they are not responding to my emails or phone calls. Now I have to get my attorney involved in order to get my deposit refunded. Terrible experience. Don’t do business with these people. More
by hd0
August 12, 2025
Excellent service experience. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. This was an emergency repair issue, and they were able to get me in without an appointment and fix the problem by the next day. I was very pleased. More
by jamesblanch
August 11, 2025
They are attentive to the issues the customers raise, and do a good job of addressing them timely. do a good job of addressing them timely. More
by MNORB
Employees Worked With
August 10, 2025
Braiden made an estimate and sold me tires. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. He was pleasant to work with, and performed as he said he would. I would recommend him as an exemplary employee. More
by joelmallred
Employees Worked With
August 09, 2025
Great service. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words. Highly recommended. Very attentive to our concerns. Addressed everything. More words, more words. More
by jigsawman21
Employees Worked With
August 07, 2025
Paid cash for a GT63 . I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise. I was not offered any MB merchandise. At MB Farmington with my E53 I was given $1K in merchandise. More
by Rick
August 05, 2025
They were very helpful and accommodating Very nice staff and everything went smooth I recommend this dealership to anyone staff and everything went smooth I recommend this dealership to anyone More
by dgurr36
