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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
866 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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575 South State Street

Salt Lake City, UT

84111

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Showing 866 reviews

October 17, 2025

Vivian was very helpful and professional. I would hire her to do customer service for my company More

by wilson.steve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

They treated me like a million dollar customer. It was fabulous. I cannot say enough good about the service. More

by scott.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2025

Miles, Becca, and Carson were great. I highly recommend Ken Garff Mercedes Benz of Salt Lake. More

by nolimitz1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becca Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 06, 2025

Thank you for always providing a timely and very thorough service! Looking forward to using you when my next service is due. More

by ninerkids1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

October 04, 2025

David Mack, our salesman was wonderful and took excellent care of us. We are happy with our new car. More

by dcclark16
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Yerage
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Kraatz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mack
Oct 08, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 04, 2025

David Mack was a knowledgeable salesman and great to work with, we highly recommend him! More

by jlsm0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crawford Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becca Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mack
Oct 08, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 02, 2025

Got the car we wanted and at the right price. And people easy to work eith More

by prkcty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crawford Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 01, 2025

easy as 1-2-3 got the price and was in / out on 30 minutes More

by mikemadden4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

I worked with Cameron last time I was in he helped me tremendously always with a smile on his face. Thanks Cameron More

by redburnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Cameron provided you with the excellent experience we strive to provide all our customers. However we're sorry to see we did not provide you with a 5-star experience. Please reach out to us directly if we can address any concerns. Angela Heaps, Service Manager angelah@kengarff.com

September 22, 2025

THE CLEANING OF THE VEHICLE WAS NOT GOOD AND THE DID IT TWICE AND HAD IT 8 HOURS More

by chrisd24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gardner Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becca Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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