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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
796 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 796 reviews
May 29, 2025
they asked me if they can wash the car, and i agreed and signed the paper, but they did not wash the car. signed the paper, but they did not wash the car. More
by marjanesi
Verified CustomerEmployees Worked With
May 29, 2025
Great service, Garrett was top notch at getting what I wanted completed in a timely manner wanted completed in a timely manner More
by mbackman
May 28, 2025
Dave was great to work with. He is very knowledgeable and helpful. He is very responsive to any concerns. He is very knowledgeable and helpful. He is very responsive to any concerns. More
by stevewagstaff
Employees Worked With
May 27, 2025
We’ve always had a positive interaction with Ken Garff Mercedes in Salt Lake City. Mercedes in Salt Lake City. More
by eriklanderson
Employees Worked With
May 27, 2025
I took my 2021 S-580 in at the appointed time to have a recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the p recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the part to make the recall repair. What a waste of time for me and for the dealership. For some reason, the dealer's parts department, service department and service desk are not communicating. More
by roger56
May 26, 2025
Everything and everyone was awesome! Clean and very professional! Will be coming back for all of my services! Clean and very professional! Will be coming back for all of my services! More
by dennisxo
May 24, 2025
I received great service from Vivian. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. More
by jamesblanch
Employees Worked With
May 20, 2025
Very helpful employees. Easy to get an appointment. The parts are very overpriced. x x Easy to get an appointment. The parts are very overpriced. x x More
by lindacall
May 19, 2025
Thank you for making this an unforgettable experience purchasing my first Mercedes! Not only was Miles mindful of my wants he also welcomed me with open arms. I highly recommend purchasing through SLC Me purchasing my first Mercedes! Not only was Miles mindful of my wants he also welcomed me with open arms. I highly recommend purchasing through SLC Mercedes Dealership. More
by Myesha
May 16, 2025
Garrett is a great representative for your company and provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him More
by southsuperior
Employees Worked With
