Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
788 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 788 reviews
July 20, 2024
The $3k down payment was not fully discussed during the sales process…so I was surprised at the closing…🤷 sales process…so I was surprised at the closing…🤷 More
by peterson20
Verified Customer
July 19, 2024
Garrett my service manager was awesome and very knowledgeable, thank you Garrett. See you soon knowledgeable, thank you Garrett. See you soon More
by Niloufar Nasehi
Employees Worked With
July 19, 2024
Jesse was great. Very informative and transparent. Went out of his way to make sure we were comfortable with all of the controls in the car. Gave us his personal nu Very informative and transparent. Went out of his way to make sure we were comfortable with all of the controls in the car. Gave us his personal number if we have any questions. More
by MKDB81921
July 19, 2024
The team there is awesome! They had great communication and provided updates on the status of the serivice. They had great communication and provided updates on the status of the serivice. More
by Ben
July 18, 2024
Vivian and Dave Bennion were responsive and attentive to my needs and concerns. Vivian kept me informed. my needs and concerns. Vivian kept me informed. More
by moripaulsen
July 18, 2024
Vívian was very helpful the whole time, they were able to take my car and figure out the issue. Couldn’t be happier with my experience take my car and figure out the issue. Couldn’t be happier with my experience More
by Mrmurilobueno
July 18, 2024
Dealership was very clean and people very friendly. We had a very seamless and wonderful experience We had a very seamless and wonderful experience More
by 90210lara
July 18, 2024
The service was great. I was taken care of, kept informed of the progress, and got back my car with everything taken care of. I was taken care of, kept informed of the progress, and got back my car with everything taken care of. More
by jesseliea
July 18, 2024
The assigned advisor usually is very helpful and kind, but the other staff seems cold sometimes. but the other staff seems cold sometimes. More
by yanling1024
Employees Worked With
July 17, 2024
Problem with headlight was misdiagnosed on first visit as headlight only problem not wiring or pam headlight only problem not wiring or pam More
by Christinastan
Employees Worked With
