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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
958 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 958 reviews
February 12, 2026
Couldn’t be happier with the Service quality , customer service , pricing , timeline , overal experience , they are very professional and knowledgeable service , pricing , timeline , overal experience , they are very professional and knowledgeable More
by Helheleh
Verified Customer
February 12, 2026
They are simply the best dealers in the greater Salt Lake City, Utah metro area. City, Utah metro area. More
by stephenboyden
February 10, 2026
I did not work with Crawford. We were told an incorrect delivery date, which got pushed out by a month. Had to call to figure out when the vehicle was arriving. We were told an incorrect delivery date, which got pushed out by a month. Had to call to figure out when the vehicle was arriving. More
by larkgalley
February 09, 2026
Vivian was very friendly and helpful. Our car was ready the same day and the whole staff was great to work with. Our car was ready the same day and the whole staff was great to work with. More
by fpaulos
Employees Worked With
February 08, 2026
The folks at Ken Garf are always attentive, detailed and respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! More
by thepoet85_2
February 03, 2026
It is always a pleasure to work with Vivian. One of the things I appreciate most as a customer is the communication that Vivian provides about my car. One of the things I appreciate most as a customer is the communication that Vivian provides about my car. More
by Kv625_sisal
January 31, 2026
Tooktoo long to get financing that was not the dealers fault. Everyonr tried to be coopertiveduring externded salesexperience. Sorry for how long it took. fault. Everyonr tried to be coopertiveduring externded salesexperience. Sorry for how long it took. More
by FREDMORE2
January 30, 2026
The very best Customer Service, Repairs and Service, Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. More
by rbarica
Employees Worked With
January 30, 2026
Chris K. in service went out of his way and the work was excellent. Very pleased. in service went out of his way and the work was excellent. Very pleased. More
by VanY
Employees Worked With
January 28, 2026
I worked exclusively with Chris Keddington this time. He was absolutely professional, yet very friendly and got the work done on my GLE 450e in a timely an correct fashion. I hope that I can work with h He was absolutely professional, yet very friendly and got the work done on my GLE 450e in a timely an correct fashion. I hope that I can work with him in the future. More
by schafer_rw
Employees Worked With
