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Ken Garff Mercedes-Benz of Salt Lake City

Overview Reviews (981) Inventory (279)

Ken Garff Mercedes-Benz of Salt Lake City

Name: Ken Garff Mercedes-Benz of Salt Lake City
Address: 575 South State Street, Salt Lake City, UT, 84111, US
Telephone: (855) 835-0712
Rating: 4.6

4.6

981 Reviews

575 South State Street, Salt Lake City, Utah 84111

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Sales: (855) 835-0712

Service: (801) 257-3030

Parts: (801) 257-3030

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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview

Reviews

Vehicles

4.6

981 Reviews

Call Dealership (855) 835-0712

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575 South State Street

Salt Lake City, UT

84111

Directions

4.6

981 Reviews

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View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 3 Awards

Overview Reviews (981) Inventory (279)

Contact Ken Garff Mercedes-Benz of Salt Lake City

Sales: (855) 835-0712

Service: (801) 257-3030

Parts: (801) 257-3030

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Showing 981 reviews

March 16, 2026

SERVICE VISIT

Garrett gave me updates and kept me informed about what was going on. I appreciate him doing that and I had an excellent experience. was going on. I appreciate him doing that and I had an excellent experience. More

by diartec

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Garrett

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March 07, 2026

SERVICE VISIT

Helpful, friendly, and flexible when I asked to pick my car up after hours Great customer service car up after hours Great customer service More

by itz.christine

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Braiden Draper, Braiden Draper

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March 06, 2026

SERVICE VISIT

Professional atmosphere. Able to get things done in a timely matter with good responsiveness. As expected. Able to get things done in a timely matter with good responsiveness. As expected. More

by Gregory.A

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Christopher Keddington

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March 04, 2026

SERVICE VISIT

Chris and Angela gave amazing customer service! They were very sensitive to the customer’s individual needs! They were very sensitive to the customer’s individual needs! More

by Holly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Chris Keddington, Angela Heaps

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 03, 2026

SERVICE VISIT

THE SERVICE PROVIDED WAS PROFESSIONAL, FAST FRIENDLY WELL-INFORMED SERVICE. GARRET DID A GREAT JOB. WELL-INFORMED SERVICE. GARRET DID A GREAT JOB. More

by trina5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Garret Olson

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 28, 2026

SERVICE VISIT

This service was for a recall, call a brake rotor, sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my time going back-and-forth. This was ridiculous. More

by jimkoos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Jared Benjamin, Justin Franchow, Vivian Montes

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

February 26, 2026

SERVICE VISIT

Everyone at the dealership is great. I always have a very positive experience. I was happy that my car was repaired in one day. I always have a very positive experience. I was happy that my car was repaired in one day. More

by Juliekaeartisan

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Braiden Draper, Braiden Draper

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 24, 2026

SERVICE VISIT

I felt like royalty! ! Braiden & Tristan (technician) really know how to make an owner & representative of the brand feel so special ! Braiden & Tristan (technician) really know how to make an owner & representative of the brand feel so special More

by d.j.d.freeman

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Braiden Draper, Braiden Draper

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 23, 2026

SERVICE VISIT

'I have been buying new Mercedes there since 2002 and thay are all great people who work there' thay are all great people who work there' More

by JVSFV

Verified Customer

Recommend Dealer

Yes

Employees Worked With

I worked with Rossi, Brett Robinson and Dillon Jones.

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 23, 2026

SERVICE VISIT

I have been buying Mercedes from Ken Garff for years and years and years. I’ve had ups and downs with the service department. I will be honest my last experience there was probably one of the best I’ve had years and years. I’ve had ups and downs with the service department. I will be honest my last experience there was probably one of the best I’ve had from the phone call, making the appointment all the way down to the service writer his name was Chris and I thought he was excellent and he was beyond helpful and kind and I thought he did an amazing job. More

by mpeterson430

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Chris

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Mar 04, 2026 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

Ken Garff Mercedes-Benz of Salt Lake City

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