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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
866 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 866 reviews
March 04, 2024
Very helpful. They were not able to solve the problem on the first time, but brought the car in again and were able to resolve the problem. They were not able to solve the problem on the first time, but brought the car in again and were able to resolve the problem. More
by jeffjeffshaw
Verified Customer
March 04, 2024
I had the best experience here! They made everything so quick and easy. I now have a car that I LOVE! Big thank you to Crawford!! They made everything so quick and easy. I now have a car that I LOVE! Big thank you to Crawford!! More
by robeemunford
March 02, 2024
I have owned Mercedes for over 30 years Ken Garff is by far the Best I have felt with. I have been going there for going on 11 years since I moved to Utah. far the Best I have felt with. I have been going there for going on 11 years since I moved to Utah. More
by BOYDHENDRICKSON
March 02, 2024
Excellent customer service and attention to detail. I look forward to working with Ken Garff Mercedes in the future. I look forward to working with Ken Garff Mercedes in the future. More
by ACCOUNTING8
March 02, 2024
Got in and got out on time. Service was great. Vivian explain service options and was courteous. Thank you! Service was great. Vivian explain service options and was courteous. Thank you! More
by RTIPPETS
Employees Worked With
March 02, 2024
It was a good experience overall, car was ready and as promised. There is a little bit of an oil smell but hopefully it is just some residual drops from the repair. promised. There is a little bit of an oil smell but hopefully it is just some residual drops from the repair. More
by ybbogus88
Employees Worked With
March 01, 2024
People were awesome. Waiting room and Uber ride are great. $240 to look at a hose and tell me what it would cost to repair is ridiculous! Waiting room and Uber ride are great. $240 to look at a hose and tell me what it would cost to repair is ridiculous! More
by tomandpattieg
March 01, 2024
The dealership is overpriced, but the service is good. Vivian at the front desk is very helpful. Vivian at the front desk is very helpful. More
by KATIEBTATTON
Employees Worked With
February 29, 2024
Vivian did a great job updating me regarding my service during my visit. Very pleased. during my visit. Very pleased. More
by JENNIFERROBYNWILLIAMS
Employees Worked With
