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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview
Employees
Reviews
Vehicles
4.6
830 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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575 South State Street

Salt Lake City, UT

84111

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Showing 830 reviews

November 03, 2023

Ran my credit with two banks without telling us. Only said they will run our credit. We think we have the right to choose which bank to have them get the loan from. More

by Renee
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
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November 02, 2023

Gardner Cook made the entire process easy to deal with. We will be loyal SLC MB clients More

by gthemusicman
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gardner Cook
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November 01, 2023

Good experience with Dillon - who tried to find a vehicle which met my preferences: lots of wood. More

by PETERCERNICICA
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dillon Jones
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October 31, 2023

Great communication during the purchasing process. Would highly recommend this dealership to anyone. Thanks Kenzie and Rossi. More

by rkkiss2001
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
McKensie
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October 28, 2023

Always courteous, good reminders without being intrusive, knowledgeable employees, good explanations of work done and excellent facilities. More

by TNMCCAUSLAND
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people
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October 28, 2023

If you want to know more please give me a call. The service experience I had was absolutely terrible!!! More

by max.rhyner
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas
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October 26, 2023

I've always been treated well by Ken Garff Mercedes of Salt Lake City and I will continue to use them for all my service needs More

by JOSEPHVICKROY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, service dept
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October 25, 2023

Had very good experience from the beginning to the end. Kenzie and Dillon were diligent, kind and professional More

by soubhi nizam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenzie and Dillon
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October 24, 2023

Very poor follow through during and after sale. I cannot get a return phone call!!! Still waiting for my title…1 month after I purchased car. No lien holder. More

by brad.bennett9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jodi O,, Carsen Kraatz
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October 18, 2023

Dallas did a great job squeezing my in to get windshield wipes callarated. Was concerned that I would have to wait but service did a great job accommodating my schedule. More

by RICH.STAYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
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Oct 23, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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