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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
781 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 781 reviews
August 29, 2023
Dave was a true professional as always, I'm really enjoying my new car! Rossi was a great help as well with all the financing/paperwork and the Mercedes connection. enjoying my new car! Rossi was a great help as well with all the financing/paperwork and the Mercedes connection. More
by JEFF@JEFFSIDWELL.COM
Verified CustomerEmployees Worked With
Dave Bennion, Rossi Yerage
August 23, 2023
The customer service is outstanding, particularly the General Manager and the Finance Manager. Everyone was patient, kind, and answered all my questions. General Manager and the Finance Manager. Everyone was patient, kind, and answered all my questions. More
by lrookernevada
Employees Worked With
Dave Bennion and Rossi Yerage
August 21, 2023
Service was great, din't lack anything. Dallas took care of everything, including the loaner car. I really appreciated this as I needed to get back to work immediately after the appointmen Dallas took care of everything, including the loaner car. I really appreciated this as I needed to get back to work immediately after the appointment. I am working on a very tight schedule. Thank you, Tony, for initially arranging the loaner! Thank you fer a great experience! Andreas Haupt More
by ahaupt
Employees Worked With
Dallas, Tony
August 21, 2023
Average service continues despite completing their service center remodel. Poor communication between schedulers and service and between service and customer. Said they washed car, windows and vacuume service center remodel. Poor communication between schedulers and service and between service and customer. Said they washed car, windows and vacuumed but it looked like they just ran it thru a wash and didn’t even wipe off spots. Disappointed once again. More
by DEGRAYHOME
Employees Worked With
August 20, 2023
The entire Ken Garff Mercedes-Benz team was awesome! Dillon Jones provided top notch assistance through out the entire car buying experience. What an incredible representative of your company and team Dillon Jones provided top notch assistance through out the entire car buying experience. What an incredible representative of your company and team. I am very happy with my purchase and the opportunity to do business with your team! More
by jimkeetch60
Employees Worked With
Dillon Jones
August 19, 2023
Excellent service with attention to detail. The car was delivered as promised and on time. Harrison was excellent and has earned my trust The car was delivered as promised and on time. Harrison was excellent and has earned my trust More
by Bc190
Employees Worked With
Russ Castleberry, Leslie Abbott, LaNett Franchow
