Mercedes-Benz of Salt Lake City - Service Center

Your dealership has been responsive and effective in towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times. towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times. More

Prompt, pleasant experience. Dealer waiting area amenities are great. Service support was great as well as the parts department. Dealer waiting area amenities are great. Service support was great as well as the parts department. More

Very disappointed in the full detail of my car, still had dirt and not buffed for the $ was a waste. I’ll use a different detail business! dirt and not buffed for the $ was a waste. I’ll use a different detail business! More

Excellent service department. The best! Angela was wonderful in setting everything up for us and Jacob communicated well and was got the job done in amazing time! Well done! The best! Angela was wonderful in setting everything up for us and Jacob communicated well and was got the job done in amazing time! Well done! More

I had an appointment set up for 12:00 PM. The vehicle did not get service until 2:30 pm. I had to wait all that time in there until the vehicle was finished like around. I was told I was gett The vehicle did not get service until 2:30 pm. I had to wait all that time in there until the vehicle was finished like around. I was told I was getting a complementary carwash and vacuum and didn't even get that. The tech was supposed to give us a 360 inspection feedback and nothing was reported back not even an "everything looks good" Very disappointed with customer service and professionalism at this location. More

It felt like they didn't care about the money that I had to spend. to spend. More

I purchased my CLS 450 while on vacation in Utah. My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to My home is in Grand Junction, Co. There is no Mercedes dealer there. The star on the rear of my CLS became stuck in the open position and trying to have that remedied at home was not an option. I made an appointment with Garff in SLC And made the inconvenient trip to have it repaired. They took care of the issues I asked them to address in short order and had me happily back on the road. More

My Advisor Garrett was awesome! Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer serv Had a loaner ready to go for me. Called and updated me on the the vehicle status. Even had a chance to wash and clean my car. Excellent customer service. Also needed a few parts and Dave was awesome. Gave me a few quotes on parts I needed, was very knowledgeable and helpful. More

Vivian set up the service and completed everything I needed. I was very pleased with the quality of work needed. I was very pleased with the quality of work More