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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
519 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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519 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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May 29, 2025
Great service, Garrett was top notch at getting what I wanted completed in a timely manner wanted completed in a timely manner More
by mbackman
Verified Customer
May 27, 2025
We’ve always had a positive interaction with Ken Garff Mercedes in Salt Lake City. Mercedes in Salt Lake City. More
by eriklanderson
Employees Worked With
May 27, 2025
I took my 2021 S-580 in at the appointed time to have a recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the p recall taken care of. They signed me in and gave me a rental car for the day. But three hours later, they called saying that they did not have the part to make the recall repair. What a waste of time for me and for the dealership. For some reason, the dealer's parts department, service department and service desk are not communicating. More
by roger56
May 26, 2025
Everything and everyone was awesome! Clean and very professional! Will be coming back for all of my services! Clean and very professional! Will be coming back for all of my services! More
by dennisxo
May 24, 2025
I received great service from Vivian. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. She was able to schedule my service appointment promptly; my car was ready when promised; and she kept me informed along the way. More
by jamesblanch
Employees Worked With
May 20, 2025
Very helpful employees. Easy to get an appointment. The parts are very overpriced. x x Easy to get an appointment. The parts are very overpriced. x x More
by lindacall
May 16, 2025
Garrett is a great representative for your company and provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him provides excellent customer service in a pleasant and welcoming manner it’s a pleasure to work with him More
by southsuperior
Employees Worked With
May 15, 2025
Thanks fellas for such a great job and a big shout out and thanks for Garrett for loaning me that beautiful Mercedes as a loaner beautiful car thanks to all the staff at Ken Garff and thanks for Garrett for loaning me that beautiful Mercedes as a loaner beautiful car thanks to all the staff at Ken Garff More
by vernschock
Employees Worked With
May 10, 2025
Great service from a very courteous crew. Got me in and out quickly with good communication. Got me in and out quickly with good communication. More
by ESSTRASSBERG
Employees Worked With
May 10, 2025
I really liked the fast service. They fixed my car in 2 days. I really liked everything. They fixed my car in 2 days. I really liked everything. More
by valik13022
