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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
500 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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500 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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June 01, 2024
Great communication everything was done on time, Absolutely satisfied with my experience. The car runs great!! Absolutely satisfied with my experience. The car runs great!! More
by k10
Verified CustomerEmployees Worked With
May 31, 2024
Couldn’t figure out a simple problem - spent four days, $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warrant $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warranty. On pick up the manager Angela claimed that I damaged to loaner vehicle and that I lied about it… super offensive. More
by JOHN.DAHLSTROM
Employees Worked With
Other Employees :
Angela Heaps is terrible at customer service!!!
May 31, 2024
Everything was done just right as per what I requested and was done on a timely basis and was done on a timely basis More
by SUDHIR0
Employees Worked With
May 31, 2024
Service exceeded expectations, thank you for attention to detail and prompt communications, always expect the best from Ken Garff! detail and prompt communications, always expect the best from Ken Garff! More
by Karalyn.vanleggelo
May 27, 2024
Problem is still not resolved. Car still has bad smell after deodorizer service , although it reduced but not completely fixed Car still has bad smell after deodorizer service , although it reduced but not completely fixed More
by Rajesh More
Employees Worked With
May 27, 2024
I couldn't be more satisfied. He displayed an impressive level of professionalism and expertise, ensuring that all my concerns were addressed promptly and thoroughly. The quality He displayed an impressive level of professionalism and expertise, ensuring that all my concerns were addressed promptly and thoroughly. The quality of the service was exceptional, and hewent above and beyond to explain each step of the process in a way that was easy to understand. More
by Amir Adib
May 26, 2024
Brandon kept me informed of the progress on my car and was the first service rep that I feel listened to me. was the first service rep that I feel listened to me. More
by markandjulieban
Employees Worked With
May 26, 2024
The sales and service departments were excellent. Very prompt and helpful. Overall a great experience. Very prompt and helpful. Overall a great experience. More
by DAVE@MONEYHUN.COM
May 24, 2024
Camron was awesome to work with. He had my loaner waiting for me when I arrived. He had my loaner waiting for me when I arrived. More
by chris.reed31
Employees Worked With
May 23, 2024
If I need a service or repair, I know Vivian is just a call, text or email away to get that arranged quickly. She keeps me Informed throughout the process. All that with a smile and great attitude! call, text or email away to get that arranged quickly. She keeps me Informed throughout the process. All that with a smile and great attitude! More
by Chris S
Employees Worked With
