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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
526 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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526 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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Verified Customer
April 01, 2025
Great service! Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you More
by Al Farshchian
Employees Worked With
April 01, 2025
Service was as expected with good communication throughout the total experience. Braiden was on top of things. throughout the total experience. Braiden was on top of things. More
by UALINDIA
Employees Worked With
April 01, 2025
They got my car right in and it was done in a reasonable time with great service. time with great service. More
by boewired
Employees Worked With
April 01, 2025
Garrett did an excellent job at keeping me in the loop. And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great to hear Toni’s voice on the phone! I’ve been a customer for close to 40 years. The included car wash and the brief check up overview is a nice touch and I appreciated the “loaned car. The radiator leak a few days after I got my car back was very frustrating. What’s a consistent frustration is the cost of repairs largely due to labor charges with a shared split. More
by SUZEWEIR
March 29, 2025
Vivian is extremely attentive to details and keeps you informed during the day .Excellent customer service and communication. informed during the day .Excellent customer service and communication. More
by tgeorge
Employees Worked With
March 26, 2025
Braiden was the service person and he did a good job in managing the service. Thanks. managing the service. Thanks. More
by NING.TIAN
Employees Worked With
March 26, 2025
Great service Garrett was great at keeping me informed on my car and what was going on my car and what was going on More
by wey.jana
Employees Worked With
March 26, 2025
Our service was excellent. Vivian was helpful with all our needs! We will come back. Vivian was helpful with all our needs! We will come back. More
by BONNIEKHOWE
March 24, 2025
I wasn’t happy that they were unwilling to take responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . responsibility for a new problem I had after my car had been worked on. Left the lot with a whole new problem . More
by Mimi
