Ken Garff Nissan Salt Lake
Salt Lake City, UT
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My dad and I worked with Julian and he was a great help to us. We came in to look threw to see what i could find in my price range. He knew my price range and didn't try and pressure me to go over it. I ha to us. We came in to look threw to see what i could find in my price range. He knew my price range and didn't try and pressure me to go over it. I haven't baught a car before so this whole experience was scary for me but after meeting with him and having him help me he made me feel at ease. His personality was great he was upbeat and he kept a smile on his face the whole time. He seemed like he actually wanted to help find a car that was going to be best for me instead of selling me a car with a bunch of High Tech things i didn't need and would never use. He answered all of our questions (even all my little stupid ones) in a way that i could understand. Everyone there was very friendly, seemed to have a great attitude and was happy to help in any way. This was definately the best dealership that I have been too. My experience there was great over all. Julian definately helped me figure out what was best going to suite me and be the best choice for me. More
Robb and Carson did their very best to sell us just the car my wife wanted with terms that my wife could handle. The succeeded tremendously with a brand new Brilliant Silver Metal colored 2011 Nissan Vers car my wife wanted with terms that my wife could handle. The succeeded tremendously with a brand new Brilliant Silver Metal colored 2011 Nissan Versa for nothing down and $339/month. When my wife locked her keys in the trunk after we had taken the car home, Robb helped us by sending a roadside service technician and having trunk key made and delivered to us after store hours, which required calling a service technician to make a special trip into the dealership. Everything we experienced was above and beyond the call of duty and pleased us greatly. More
Rob was a great salesperson! He listened to my needs and provided me with the vehicle that I actually wanted. Rob wasn't pushy, intimidating, or overbearing. Overall, my car buying experience was a very p provided me with the vehicle that I actually wanted. Rob wasn't pushy, intimidating, or overbearing. Overall, my car buying experience was a very pleasant one, and I already recommended Rob to friends that are considering purchasing a Nissan. More
My sales person, Sam, was very knowledgeable, patient, and helpful. I got the car I wanted, and the entire car-buying process went very smoothly. No hassles. I definitely had a good overall experience, an and helpful. I got the car I wanted, and the entire car-buying process went very smoothly. No hassles. I definitely had a good overall experience, and would recommend Ken Garff Nissan to anyone. I would ask for Sam as well. I think he is the best! If you want great prices and good service with no pressure, ask for Sam. Sincerely, Happy New Owner of a Nissan Maxima! Jen Park City, Utah More
I have been thinking about buying a car for some time now & have begun to shop around. I am from the area & am familiar with the Ken Garff dealership name in town. Brad Jensen was friendly, knowledgeable & have begun to shop around. I am from the area & am familiar with the Ken Garff dealership name in town. Brad Jensen was friendly, knowledgeable and provided a high level of service. I didn't buy the car yet as I'm still in the shopping mode, but price wasn't an obstacle. I will be back after I have had time to do more looking around! I would like to work with Brad again. More
Ryan was our sale guy. He was easy to get along with, friendly & overrall great customer svc. We loved our experience there mainly because he made it a good expierience for us. All the other guys that he friendly & overrall great customer svc. We loved our experience there mainly because he made it a good expierience for us. All the other guys that helped out were also very friendly & more than willing to help, which made us feel like they cared. Overrall experience was great for us because they explained everything kept us informed & had a smile thru it all!! More
Julian was very friendly as were all the Representatives. Julian Helped me feel at ease, was professional and easy to relate to. He was not pushy, however assertive. He related some positive experiences abo Julian Helped me feel at ease, was professional and easy to relate to. He was not pushy, however assertive. He related some positive experiences about his work, but did not monopolize all the conversation. I would recommend any friends to him and was a great representative for Ken Garff. More
Everyone there is always very friendly and some even remember my name each time I come. Service is always prompt and I always feel taken care of. So I think quality of service is great but the reason I remember my name each time I come. Service is always prompt and I always feel taken care of. So I think quality of service is great but the reason I gave Quality of work an Ok was because one time I was in for maintaince service and there were greasy foot marks on my carpet. I had to clean it. This last time I got a new Key programmed to my car and they left the plastic wrapper on the floor in the car. I know these are only small things but I work in Quality so I look for small detail like that and I know you want to hear to improve not to discipline. More
I felt that this dealership was very dishonest and Phil Green imparticular was very misleading and has horrible public relation skills. The short temper and angry attitude made our buying experience one t Green imparticular was very misleading and has horrible public relation skills. The short temper and angry attitude made our buying experience one to never forget. Promoises made by the dealership as well as Phil Green were not kept, and overall, I would not recommend nor visit this dealership ever again for any reason. Afer the sale I recieved a call from customer service agent Heidi (unknown last name) and explained my buying experience as well as the very bad experience I had. She assured me that she would look into the issues and try to please me with whatever aggreement they could come up with. Well, that was the last to hear from customer service of all people. Needless to say, this dealership, and mainly Phil Green's unkept promises and lying ended up costing me approximately $3000.00 out of my own pocket weeks after the sale. Phil Green needs fired or sent to anger management classes, preferebly fired. More
I had a very good experience purchasing my pathfinder. I brought in 5 grandchildren and they were entertained the entire time I was working thru the details of my purchase. Not many dealerships would be so brought in 5 grandchildren and they were entertained the entire time I was working thru the details of my purchase. Not many dealerships would be so patient All aspects of my visit were positive and I love my car. More