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Ken Garff Toyota Of The Desert

Cathedral City, CA

3.8
188 Reviews

68-105 Kyle Rd

Cathedral City, CA

92234

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Showing 188 reviews

September 13, 2022

Really fantastic service. Geronimo was super communicative and helpful. I would absolutely buy a car from them again. More

by elliesarnoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geronimo
September 11, 2022

Fantastic experience! This team will take care of you 100%! “Morris” is your guy. WOW! Still can’t believe I have my new RAV4 now. More

by mjm0335
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris “Mo”
September 08, 2022

Excellent customer service, Andrew Sullivan was awesome. Thank you for your great service. I will recommend you to my friends and family. More

by saryq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
September 07, 2022

Took the time to explain everything to me. I told them I had to be out of there by three. It happened More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Looez
August 23, 2022

Aptm garantees they get ur car in but not on time long wait times rude employee Fili at service. He saw me standing by desk n continue running his mouth with coworkers More

by hrichard009.hr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fili
Aug 24, 2022 -

Ken Garff Toyota Of The Desert responded

Hello, It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Thank you! Anthony Caridi, General Manager anthonyc@toyotadesert.com

August 20, 2022

Made an appointment to come to this Toyota dealership for an oil change, when I arrive they stated they cannot find me in the system and then refuse to provide service. I made my appointment two weeks ago an More

by gustavormarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t see a name
Aug 22, 2022 -

Ken Garff Toyota Of The Desert responded

Hi Gustavo, We are sorry to hear that you had a frustrating experience with our appointment system for an oil change, and we appreciate that you brought this to our attention. We wanted to let you know that we are currently looking into this issue. If you would like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you. Anthony Caridi, General Manager anthonyc@toyotadesert.com

August 19, 2022

Second car we have purchased from this dealer - courteous, efficient, knowledgeable customer service. They were upfront about wait times due to pandemic related supply chain issues, keeping us noti More

by 02rips-bistros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Steve
Aug 22, 2022 -

Ken Garff Toyota Of The Desert responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 03, 2022

Appreciated the assistance from Teo - presented the facts without being pushy. Also great to have porter service to pick us up from our home and transport us back. More

by pammandfred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teo Miranda, Victor Hernandez
Aug 22, 2022 -

Ken Garff Toyota Of The Desert responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

July 30, 2022

We like this dealership because we always come out 😊, and they always gives what we like 👍🏻 More

by Muromaria12
Recommend Dealer
Yes
Employees Worked With
Charlie and Oscar
Aug 22, 2022 -

Ken Garff Toyota Of The Desert responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

July 25, 2022

Jeffrey Martin is the best when you look for a car. He’s not only help us to find the right car, the right amount of payment but he also gave us knowledge of the new car and made us comfortable to ride More

by Margaretha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Martin
Aug 22, 2022 -

Ken Garff Toyota Of The Desert responded

Thanks for your review, Margaretha! It is wonderful to hear that Jeffrey provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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