Ken Harvey's Dublin Honda

My vehicle needed a new battery. Fortunately, it was still under warranty. I had no problems being serviced on the same day my vehicle went out on me. On that day, Brad was the service person who expl still under warranty. I had no problems being serviced on the same day my vehicle went out on me. On that day, Brad was the service person who explained what my car needed. Brad has been our service person since 1993 and we have always received top quality advice from him for service on our vehicles! I have always felt I could trust his opinion. More

I would recommend BURKE in the service department at Dublin Honda. I have been taking my car to Dublin Honda for 3 years for oil changes, brakes and minor issues. Burke has always been wonderful to deal Dublin Honda. I have been taking my car to Dublin Honda for 3 years for oil changes, brakes and minor issues. Burke has always been wonderful to deal with, he is very customer service orientated. He even provided me with a rental car when my car was at the dealership. Most Honda Dealerships do not do that. He is very customer service orientated and trustworthy. It is hard to find people you can trust in the car industry and he is someone you can trust. More

We have an issue with our 98 Honda Civic. The driver's side door latch had broken and the door could no longer be opened even though it was unlocked. We tried to open it from the inside and outside but th side door latch had broken and the door could no longer be opened even though it was unlocked. We tried to open it from the inside and outside but the handle would not open the door. We decided to bring the car to Dublin Honda. The service department was informative, quick and easy to work with. More

I switched from Toyota to Honda 10 years ago and have been dealing with Dublin Honda ever since. I am impressed that the same people have been working there all that time, Donna, Brad, Kipp and Preston. been dealing with Dublin Honda ever since. I am impressed that the same people have been working there all that time, Donna, Brad, Kipp and Preston. They are all very professional, friendly, and know what they're doing. This last visit I was helped by Kipp and Greg. Kipp was patient and thorough as we tried to figure out why the engine light keeps coming on. He explained the situation thoroughly to me without making me feel like an idiot. The service was done quickly by Greg and I left there feeling like I'd been treated well and would recommend this dealership to anyone. More

My scoring reflects the exceptional service provided by my service adviser, Brad Bailey. Not only was he knowledgeable and helpful, he was straight forward providing good information I needed to make seve my service adviser, Brad Bailey. Not only was he knowledgeable and helpful, he was straight forward providing good information I needed to make several decisions. In addition, he was able to resolve a warranty issue with no involvement from me. SA's showing this level of problem ownership are not common. Usually they want to rack and stack the orders and then go home. I will say that I have been bringing my Ridgeline to Dublin Honda since it was new and the service department has never failed to give at least above average service leaning toward exceptional. They are fast, courteous and communicate well. I do feel they sometimes are pushed to upgrade/upsell services by the service manager but it is our responsibility as consumers to be aware and informed and make good decisions. Overall, a positive experience - FAR better than the local Nissan and (former) Volvo dealerships nearby. More

Pleasure to work with everyone at the dealership. They made buying easy and fast. Tim Meade did a great job explaining the vehicle to us and we are thrilled with our 2011 Pilot. The financing team was exc made buying easy and fast. Tim Meade did a great job explaining the vehicle to us and we are thrilled with our 2011 Pilot. The financing team was excellent and got us a great deal. I would recommend this dealer to anyone looking to buy a Honda. More

My boyfriend and I went car shopping since my SUV was slowly dying. We ended up at Dublin Honda looking at a used 2008 Chevy Silverado. Roberto was the first one to approached us and ask if we needed as slowly dying. We ended up at Dublin Honda looking at a used 2008 Chevy Silverado. Roberto was the first one to approached us and ask if we needed assistance. He was very friendly and polite. We advised him we were interested in purchasing a certified used SUV or truck and wanted more information on the Silverado. Roberto went above and beyond helping us purchase our new truck. Between test drives (yes multiple) pulling the Carfax w/o having to ask, never pushing or pressuring us to look at anything we didn't want to and even crunching numbers for us while we ran down to several other dealerships to check out their inventory, Roberto was like a friend; chatting with us about family, jobs, kids joking around and all around enjoyable. As an important side note - I found the exact same truck at a dealership down the road, with less miles for the same asking price but due to the arrogant, RUDE, foul mouthed sales person there who yelled at us when we were leaving - we decided right then that we were going to buy a truck from Roberto based on him and how he had treated us all day. (Plus I fell in love w the truck already) I was nervous about getting financed, both him and the finance manager, Kish Amrit walked me through it and eased all my fears. The experience of buying our new truck from the people at Dublin Honda was wonderful and I'd do it again in a heart beat. I've already referred Roberto to a couple friends. More

I called Dublin Honda on a Wednesday for a Saturday appointment and they fit me in. I knew I needed a major service done to my 07 Honda Accord. When I arrived Kipp (my Service Advisor ) was very helpfu appointment and they fit me in. I knew I needed a major service done to my 07 Honda Accord. When I arrived Kipp (my Service Advisor ) was very helpful with recommendations, estimate, and arranging a ride to and from the dealership. He called me a few hours later with an update on the condition of my brakes and battery cable. Very informative and helpfull again! Did I mention I did not have to wait more than five minutes for intitial service or a ride. I will definately go back to Dublin Honda again. Convenient drop off time, great service, and my Honda is running in prime condition again. More

Every time my husband and I have had our cars in for service, the service has been completed well, largely due to Kip. He always knows to check my alignment even if I forget to ask; he knows that I hit service, the service has been completed well, largely due to Kip. He always knows to check my alignment even if I forget to ask; he knows that I hit curbs sometimes...!). Kip gets us in when he can and tries to get the service as timely as possible. We always feel he has our back. More

I drive a 2009 Civic Hybrid and it was due for an oil change. I pulled up to the receiving area at Dublin Honda and was relieved that there was no wait. Before I got out of my car the representative, K change. I pulled up to the receiving area at Dublin Honda and was relieved that there was no wait. Before I got out of my car the representative, Kipp, was ready to offer his service. He informed me that my car was due for the 30,000 mile maintenance and that Honda would provide a rental car for the day. I was also having problems with my driver side window and was worried it wasn't covered under warranty; right away Kipp let me know he would fix it and I was happy to find out that I did not have to pay for the parts or labor. Kipp gave me all the information I needed about the time frame needed to service my vehicle and also got me into a brand new Camaro for the day! Overall, I felt at ease at Dublin Honda and was satisfied with the service. Kipp was knowledgeable, helpful and friendly. As long as I live in the area I will continue to take my vehicle to this dealershp for service. Thanks Dublin Honda! More