
Ken Harvey's Dublin Honda
Dublin, CA
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251 Reviews of Ken Harvey's Dublin Honda
I was in need of a new car and was extremely happy with my experience at Dublin Honda. I had spoken with Jason several times on the phone and via email before coming into the dealership to meet with him t my experience at Dublin Honda. I had spoken with Jason several times on the phone and via email before coming into the dealership to meet with him to make a final decision. Jason was great at explaining the differences between the different models and was so helpful in assisting me in making a final decision on what car best fit my needs, personality, and price. I was so happy that the friendly easy going personality I had experienced from Jason on the phone and via email continued throughout the whole process and did not change once he actually got me to the dealership. With regard to price, which we all know is important, I got a very fair price. I had done my research before coming into the dealership and the final price I got I feel was a great deal. Jason was very honest, not pushy, and really knew what he was talking about and was a pleasure to work with. Once Jason had closed the deal with me he turned me over to the very capable hands of Kish for the finance portion. He was great at explaining the financing options to me and all the other extras. Great to see that the friendly experience I had with Jason continued throughout my experience with Kish. I would highly recommend the great duo of Jason and Kish to anyone in search of a new or used car. Looking forward to my next experience with them in a few years when I go back for my "mommy-mobile". More
I got my old Honda Civic from Concord, and since I moved to the Dublin area about 2 years ago I noticed that there was some really competitive pricing going on... I had a coupe, but really wanted a 4-door ( to the Dublin area about 2 years ago I noticed that there was some really competitive pricing going on... I had a coupe, but really wanted a 4-door (I missed a back seat), so I sent out some price requests to the local dealerships... Dublin Honda came back about $100 more expensive or so, but the way Jason talked to me both in email and on the phone made me believe it was worth it to stop searching. (He even told me that there was always a better deal if you wanted to search for months on end...)... Anyway, I went there and had my 2007 civic appraised and while they took it in on a lower blue book than I thought, I still felt it was a fair deal (I almost expected that number)... So I got a quote from their internet department (from Jason), and we did the paperwork... It was a little busy for a weekday, but Jason kept me filled in the whole time, wasn't a big deal really... Anyhow, Kish did my paperwork and was very friendly... He presented a bunch of warranty and clear coat stuff to me, I didn't get them, but he told me I could get them from him anytime. ANyway, it was a great experience, it was my first time encountering their internet deptartment, I guess I understand why people go them instead of the guys who tackle you at the front doors... I'd go back there again, xxxx, my mom already bought her accord there. More
We bought a used Honda Fit from Dublin Honda. They gave us a 3 year extended warranty even though the car had already gone out of warranty. I had the car just a few weeks, when I got a blow out on one tir us a 3 year extended warranty even though the car had already gone out of warranty. I had the car just a few weeks, when I got a blow out on one tire. Steven got me a new tire at no cost. I will come back to buy another car in the next few years. More
EXCELLENT experience with Honda in Dublin! this great rate is for the 2 gentlemen that helped us when buying my new car! My husband and I dealt with Rafael Terrill, very nice person and, surprinsingly fo rate is for the 2 gentlemen that helped us when buying my new car! My husband and I dealt with Rafael Terrill, very nice person and, surprinsingly for a sales guy , very understanding to my needs... We got the car for myself, got an super deal for the trade-in Pilot and I can tell you that I simply adore my new Civic LX. It's the color that I wanted (ruby red), though it wasn't available on their lot, Rafael made it happen for us. I give them 5 stars because they made me feel like I was the only customer in the showroom: excellent customer service and they moved really fast with the paperwork. Finished in a couple of hours all together, left with a big smile on our face and will come back for other trade-ins, since we remain faithful to Honda cars (very economic and reliable). Special note about Rafael, he has excellent customer service skills, was not pushy and he listened carefully when we expressed our needs! really enjoyed dealing with him, very high work-etiquette, professional and friendly at the same time. Have a good day folks! More
I'm dealing with Kris Mang from Internet Sales. It was a nice and pleasure buying experience through him. Direct and honest guy; he give all the explanation about the buying experience including the financi nice and pleasure buying experience through him. Direct and honest guy; he give all the explanation about the buying experience including the financing option. I requested 2010 Honda CR-V EX-L with Urban Titanium color. He answered my email within 7 minutes with the straight no-haggle selling price. He also test drive as well. I made an appointment with him on Monday at 4PM and he already prepared the vehicle in front of dealership with the color that I want. He said that "this is my car that I will be driving...". I was so excited and I like that treatment. I decided to purchase the new CR-V at that day and I only spend less than an hour at the dealership. It is a nice experience and I gave an excellent Survey for Kris Mang for honesty and credibility for this. More
I just purchased a 2010 Honda accord. Wow by far the I just purchased a 2010 Honda accord. Wow by far the best car buying experience ever. All my questions answered and purchased for the price I wante I just purchased a 2010 Honda accord. Wow by far the best car buying experience ever. All my questions answered and purchased for the price I wanted and even got 2.9 interest rate. The sales person, Timothy Meade were very helpful, no pressures and friendly I can trust his knowleadge. Dublin Honda is the best dealership. I am sooooo very happy and recommend Tim from Dublin Honda to anyone who wants a Honda along with a first class experience. Thank you. Linda lhernoko@yahoo.com More
I bought a Honda Accord from Tito Perez about a year ago. The overall experience was Great!! He was very informative, knoledgeable & patient. He also had an answer to every question I had. Dublin Honda has The overall experience was Great!! He was very informative, knoledgeable & patient. He also had an answer to every question I had. Dublin Honda has a very non preasuring enviroment. The overall staff is very friendly. I go there to get my car serviced, too!! I have referred at least 6 people to this store & to this day, I still pass out Tito's card (made copies of it that I carry around in my wallet)! One more thing, the store is very, very big & modern looking on the inside w/ a HUGE Sales Lot on the outside. More
I purchase my car from Dublin Honda over the labor day holiday. After going to three other dealers and being treated terribly by all of them, cause of being a women by herself, I came across Dublin Honda. holiday. After going to three other dealers and being treated terribly by all of them, cause of being a women by herself, I came across Dublin Honda. I spoke with Tito the sales manager. He was by far the most honest person I met while car shopping. Tito treated me with respect and dignity unlike San Leandro honda, Walnut Creek Honda, and Oakland Honda.. Tito answered all my questions and had his assistant Alex show me all the options on the car. Alex was also kind of nough to show me how to work the navigation system that was on the car. As a single women, it is difficult to find good help cause most people try to take advantage of you. Tito and Alex did not! They made the whole buying process smooth and painless. I will purchase another car from Dublin Honda for my daughter when she turns 16, and it will be through Tito and Alex again. More
We went thru the Internet sales department. Within an hour of my email, I spoke with Rafael over the phone. This is our third honda from them . Rafael gave us a very competitive offer on accord lx. We hour of my email, I spoke with Rafael over the phone. This is our third honda from them . Rafael gave us a very competitive offer on accord lx. We purchased the car the same day. His manager Tito had us out within an hour. Very easy and friendly sales staff. They have a beautiful showroom and lounge. My wife was very pleased with the customer service we received. I will only go thru the Internet sales department at Dublin honda again !! More
Last Sunday afternoon, my wife, my daughter and I went to visit Dublin Honda to shop around for another family car to replace our 1999 Isuzu Rodeo SUV which had over 100,000 miles. We wanted to buy a Honda b visit Dublin Honda to shop around for another family car to replace our 1999 Isuzu Rodeo SUV which had over 100,000 miles. We wanted to buy a Honda because of their top quality reputation. We were trying to decide on buying an Accord or an SUV. We live in San Ramon and the closest Honda dealership is Ken Harvey's Dublin Honda. We went to Dublin Honda to check out the new Accords. I was greeted by Wilson Kwan, one of the nicest car salesmen that I have ever met. He smiled, give me a firm handshake and he acknowledged my wife and daughter. Sunday was hot. He asked us if we would like something to drink. He went inside and he came out with bottled water and soda. I had visited other car dealerships including Toyota and Nissan to compare cars and none of the salesmen offered me something to drink. Wilson explains all the great features of the 2010 Accord. I take an Accord for a test drive and we come back ready to buy the car. As we are walking from the test driven Accord towards the showroom, my wife and daughter want to check out the cute Honda CR-V. Okay, to make the women in my family happy, We ask Wilson if we can test drive the CR-V with leather and navigation. My wife and daughter takes turns test driving the CR-V. They loved the CR-V. The sales manager, Steve Bado, gave us a great price on the CR-V. Three hours after we arrived at the dealership, Wilson drives up with the CR-V, freshly washed. The dealership was busy with other customers buying cars so we had to wait our turn with the finance guy. Wilson showed us how to use the navigation system, handsfree phone link, and radio pre-sets. He also made sure we were aware of the car's tire pressure numbers and where the tire changing kit was located. Wilson gave us a reflective sunshade as a free gift. He said the sunshade was not from the dealership but was his personal gift to his customers. If you want to buy a car without the usual high pressure sales tactics and get a free gift, go ask for Wilson. He is easy to spot. He is the guy who wears the red Honda baseball cap. More