Ken Harvey's Dublin Honda

We went thru the Internet sales department. Within an hour of my email, I spoke with Rafael over the phone. This is our third honda from them . Rafael gave us a very competitive offer on accord lx. We hour of my email, I spoke with Rafael over the phone. This is our third honda from them . Rafael gave us a very competitive offer on accord lx. We purchased the car the same day. His manager Tito had us out within an hour. Very easy and friendly sales staff. They have a beautiful showroom and lounge. My wife was very pleased with the customer service we received. I will only go thru the Internet sales department at Dublin honda again !! More

I purchase my car from Dublin Honda over the labor day holiday. After going to three other dealers and being treated terribly by all of them, cause of being a women by herself, I came across Dublin Honda. holiday. After going to three other dealers and being treated terribly by all of them, cause of being a women by herself, I came across Dublin Honda. I spoke with Tito the sales manager. He was by far the most honest person I met while car shopping. Tito treated me with respect and dignity unlike San Leandro honda, Walnut Creek Honda, and Oakland Honda.. Tito answered all my questions and had his assistant Alex show me all the options on the car. Alex was also kind of nough to show me how to work the navigation system that was on the car. As a single women, it is difficult to find good help cause most people try to take advantage of you. Tito and Alex did not! They made the whole buying process smooth and painless. I will purchase another car from Dublin Honda for my daughter when she turns 16, and it will be through Tito and Alex again. More

My wife and myself came into Dublin Honda last saturday.We came in to buy a new Honda CRZ,but we ended up buying a new Honda Accord.Mark showed us both cars and the CRZ was just to small.We love o saturday.We came in to buy a new Honda CRZ,but we ended up buying a new Honda Accord.Mark showed us both cars and the CRZ was just to small.We love our new car and will back soon to buy another car for our daughter.Steve and Mark were great,Steve gave us our first oil change for free,and also a free car wash. Dublin Honda is a really great lace to buy a car. More

My vehicle needed a new battery. Fortunately, it was still under warranty. I had no problems being serviced on the same day my vehicle went out on me. On that day, Brad was the service person who expl still under warranty. I had no problems being serviced on the same day my vehicle went out on me. On that day, Brad was the service person who explained what my car needed. Brad has been our service person since 1993 and we have always received top quality advice from him for service on our vehicles! I have always felt I could trust his opinion. More

I would recommend BURKE in the service department at Dublin Honda. I have been taking my car to Dublin Honda for 3 years for oil changes, brakes and minor issues. Burke has always been wonderful to deal Dublin Honda. I have been taking my car to Dublin Honda for 3 years for oil changes, brakes and minor issues. Burke has always been wonderful to deal with, he is very customer service orientated. He even provided me with a rental car when my car was at the dealership. Most Honda Dealerships do not do that. He is very customer service orientated and trustworthy. It is hard to find people you can trust in the car industry and he is someone you can trust. More

We have an issue with our 98 Honda Civic. The driver's side door latch had broken and the door could no longer be opened even though it was unlocked. We tried to open it from the inside and outside but th side door latch had broken and the door could no longer be opened even though it was unlocked. We tried to open it from the inside and outside but the handle would not open the door. We decided to bring the car to Dublin Honda. The service department was informative, quick and easy to work with. More

I switched from Toyota to Honda 10 years ago and have been dealing with Dublin Honda ever since. I am impressed that the same people have been working there all that time, Donna, Brad, Kipp and Preston. been dealing with Dublin Honda ever since. I am impressed that the same people have been working there all that time, Donna, Brad, Kipp and Preston. They are all very professional, friendly, and know what they're doing. This last visit I was helped by Kipp and Greg. Kipp was patient and thorough as we tried to figure out why the engine light keeps coming on. He explained the situation thoroughly to me without making me feel like an idiot. The service was done quickly by Greg and I left there feeling like I'd been treated well and would recommend this dealership to anyone. More

My scoring reflects the exceptional service provided by my service adviser, Brad Bailey. Not only was he knowledgeable and helpful, he was straight forward providing good information I needed to make seve my service adviser, Brad Bailey. Not only was he knowledgeable and helpful, he was straight forward providing good information I needed to make several decisions. In addition, he was able to resolve a warranty issue with no involvement from me. SA's showing this level of problem ownership are not common. Usually they want to rack and stack the orders and then go home. I will say that I have been bringing my Ridgeline to Dublin Honda since it was new and the service department has never failed to give at least above average service leaning toward exceptional. They are fast, courteous and communicate well. I do feel they sometimes are pushed to upgrade/upsell services by the service manager but it is our responsibility as consumers to be aware and informed and make good decisions. Overall, a positive experience - FAR better than the local Nissan and (former) Volvo dealerships nearby. More

Pleasure to work with everyone at the dealership. They made buying easy and fast. Tim Meade did a great job explaining the vehicle to us and we are thrilled with our 2011 Pilot. The financing team was exc made buying easy and fast. Tim Meade did a great job explaining the vehicle to us and we are thrilled with our 2011 Pilot. The financing team was excellent and got us a great deal. I would recommend this dealer to anyone looking to buy a Honda. More

My boyfriend and I went car shopping since my SUV was slowly dying. We ended up at Dublin Honda looking at a used 2008 Chevy Silverado. Roberto was the first one to approached us and ask if we needed as slowly dying. We ended up at Dublin Honda looking at a used 2008 Chevy Silverado. Roberto was the first one to approached us and ask if we needed assistance. He was very friendly and polite. We advised him we were interested in purchasing a certified used SUV or truck and wanted more information on the Silverado. Roberto went above and beyond helping us purchase our new truck. Between test drives (yes multiple) pulling the Carfax w/o having to ask, never pushing or pressuring us to look at anything we didn't want to and even crunching numbers for us while we ran down to several other dealerships to check out their inventory, Roberto was like a friend; chatting with us about family, jobs, kids joking around and all around enjoyable. As an important side note - I found the exact same truck at a dealership down the road, with less miles for the same asking price but due to the arrogant, RUDE, foul mouthed sales person there who yelled at us when we were leaving - we decided right then that we were going to buy a truck from Roberto based on him and how he had treated us all day. (Plus I fell in love w the truck already) I was nervous about getting financed, both him and the finance manager, Kish Amrit walked me through it and eased all my fears. The experience of buying our new truck from the people at Dublin Honda was wonderful and I'd do it again in a heart beat. I've already referred Roberto to a couple friends. More