I purchased a car from Ken Pollock years ago and they took great care of me through the problems I had with the vehicle. Last September I purchased a Honda CRV and it ended up not being a perfect fit for me. I have an outside sales position and am in my car all the time. I walked in the dealership to ask some questions about the Volvo's and immediately fell in love with the S60 AWD. I spoke with Paul and Muhrad and determined I wanted to trade my CRV in for the Platinum edition S60. The process from start to finish was less than 3 days. The car rides great and the seats are amazing which is important for me because I'm in the car all day. If you're in the market for a new vehicle I suggest stopping in and talking with Paul to learn about the car and take a test drive. Their customer service from start to finish is A+ which is another reason to purchase from them. They own the issues you may have with the car and do everything in their power to fix them.