Ken Pollock Volvo Cars

Second time around This is our second Volvo XC60. All of our expectations have been met. We leased this 2015 sight unseen. That's how sure we were leasing another Volv This is our second Volvo XC60. All of our expectations have been met. We leased this 2015 sight unseen. That's how sure we were leasing another Volvo. More

5000 mile service The first service (5000 mile checkup) was simple. Scheduling, drop-off, loan car, and communication with the dealership was wonderfully easy. I ti The first service (5000 mile checkup) was simple. Scheduling, drop-off, loan car, and communication with the dealership was wonderfully easy. I tire issue due to PA potholes required a visit to the dealer about a month earlier. Due to circumstances, the dealer arranged a loan car at that time as well. Jennifer and the service department were very accommodating. AJ and Murad are always friendly and checking on satisfaction with my vehicle. Thanks to all of you for making this purchase and service exceptional. More

Unusual for a car dealer.....I had a great buying experience We were very happy with every aspect of buying this car. Everyone went out of their way to make sure we were familiar with our new car. No pressure s We were very happy with every aspect of buying this car. Everyone went out of their way to make sure we were familiar with our new car. No pressure sales, pleasant people. More

Great service work Nicest folks to deal with. I've had my car serviced there since the original purchase in July of 2012. Looking forward to another 100,000 miles! Nicest folks to deal with. I've had my car serviced there since the original purchase in July of 2012. Looking forward to another 100,000 miles! More

great service dept. service was great Jennifer was very helpful and courteous I felt very much at ease there all concerns were acknowledged can't say enough about th service was great Jennifer was very helpful and courteous I felt very much at ease there all concerns were acknowledged can't say enough about them More

No Stress car purchase Needing to buy a car is different then wanting to buy a car. When I needed a newer vehicle, the Team at Ken Pollock put me at ease right from the star Needing to buy a car is different then wanting to buy a car. When I needed a newer vehicle, the Team at Ken Pollock put me at ease right from the start. They asked me my budget and what I was looking for. They found me a Truck I love, at a price under my budget. Got me sensible financing with payments that worked wonderfully for me. Courteous, Helpful, Proactive, Enthusiastic and Genuinely happy for me to have gotten what I wanted. Thank You All for taking the worry out of Needing a new car. More

Fast, courteous and efficient service From beginning to end, the service department at Ken Pollack were efficient, professional and courteous. Answered any questions I had and made the ex From beginning to end, the service department at Ken Pollack were efficient, professional and courteous. Answered any questions I had and made the experience pleasant. More

Great sales dept. I purchased a used Volvo S60 from Ken Pollock Volvo. I had excellent service in the sales dept with Paul and AJ. Highly recommended dealership. I purchased a used Volvo S60 from Ken Pollock Volvo. I had excellent service in the sales dept with Paul and AJ. Highly recommended dealership. More

Jen is great! Brought my volvo in for 30,000 mile check. Excellent, timely, friendly, knowledgeable service department and as always great service begins with Jen. Brought my volvo in for 30,000 mile check. Excellent, timely, friendly, knowledgeable service department and as always great service begins with Jen. , Thanks so much! More

Love my new Volvo Come from a Volvo family growing up; was driving a 1999 S70T5. Husband has gotten a new car on average every four (4) years, many different cars. We Come from a Volvo family growing up; was driving a 1999 S70T5. Husband has gotten a new car on average every four (4) years, many different cars. We both felt the entire process at Ken Pollack Volvo was pleasurable and professional. No haggling over price. Paul in Finance Dept. was courteous and professional. Good experience. Our Salesman, Tom Holland, was patient and very helpful, as well as friendly. We test drove more than one Volvo to decide on model and were there for hours. Tom was great. No pressure and answered a lot of questions. Decided on an S60T5 Premier with Sport Package. When we picked up the car, we had a very informative instructional session which enabled me to drive the car home without being intimidated with the infotainment system as well as updated features. I drove the car 200 miles alone, and, as I drove I was pleased that I had been shown many operating features and it all sank in. Going from a 1999 to a 2015 car there are many changes. Love the new car and highly recommend this dealership. More