Ken Pollock Volvo Cars

Derek is professional, courteous, and respectful. Although I bought an old used car (2004), Derek treated me with respect and courtesy. He was attentive to my many questions, and he answered them in a Although I bought an old used car (2004), Derek treated me with respect and courtesy. He was attentive to my many questions, and he answered them in a simple, straightforward manner so that I could understand the answer. He was friendly and made me feel important even though I was not spending a great deal on money on a car. I would recommend anyone who is looking for a new or used car to see Derek at the Pittston Ken Pollock dealership. More

Mike is a true professional and informed salesman Go directly to Mike Minnick. He knows way more than just the dealerships inventory. I dealt with plenty of pre-owned guys who tried to sell me whateve Go directly to Mike Minnick. He knows way more than just the dealerships inventory. I dealt with plenty of pre-owned guys who tried to sell me whatever they had on the lot but Mike took the time to figure out what would work for me. I told him what I was looking for and he got a test drive, pulled it from another dealership and worked with me on financing all in one day. It couldn't have been a better car buying experience and I would not have bought if it weren't for Mike. More

Always excellent service Have been coming for service over a year now and it just keeps getting better. Everyone makes an effort to ensure satisfaction. Drew is great. Have been coming for service over a year now and it just keeps getting better. Everyone makes an effort to ensure satisfaction. Drew is great. More

Vehicle Inspection and 20,000 mile Service My experience was excellent as I was treated with professionalism by the service staff. They were respectful and knowledgeable. They completed the wor My experience was excellent as I was treated with professionalism by the service staff. They were respectful and knowledgeable. They completed the work in the promised time and it was done correctly. I highly recommend Lem Pollock Volvo. More

Great staff and service. Called with a problem, they got me in quick and out fast. Did what I asked and checked the car over, they even washed it for me. Great job! Called with a problem, they got me in quick and out fast. Did what I asked and checked the car over, they even washed it for me. Great job! More

Very Happy Dealership made it very accommodating and easy to purchase what your interested in. Kenny did an awesome job on the detailing of our new purchase. Dealership made it very accommodating and easy to purchase what your interested in. Kenny did an awesome job on the detailing of our new purchase. More

Customer service Excellent customer service personnel who truly care about your needs and safety. They go above and beyond to satisfy your needs. Top notch loaner ve Excellent customer service personnel who truly care about your needs and safety. They go above and beyond to satisfy your needs. Top notch loaner vehicles are made available. These folks go out of their way to ensure your safety and needs are satisfied whether by going over electronic gadgets on the car. More

Best of the Best! I have had my XC90 almost three years. Since the first day of having my vehicle, I have been most pleased! The vehicle is wonderful and the service at I have had my XC90 almost three years. Since the first day of having my vehicle, I have been most pleased! The vehicle is wonderful and the service at Ken Pollock Volvo is absolutely the Best. The personnel in service are courteous and reliable. Any request for service is met with reliability and friendly smiles. I believe this dealership is the Best of the Best! More

Great customer Care Drew Is the perfect example of customer service . Corporate American should visit the service area to see how Team Pittston cares about their custome Drew Is the perfect example of customer service . Corporate American should visit the service area to see how Team Pittston cares about their customers. I have not met a bad employee there More

service I recently had Volvo XC40 serviced. I was notified of a problem & was able to schedule repair immediately. All personnel in garage were pleasant as we I recently had Volvo XC40 serviced. I was notified of a problem & was able to schedule repair immediately. All personnel in garage were pleasant as well as others on the floor. Jeff Ohm, salesman, JasonPozniak checked with us while we were there. I believe Clarissa (?) at service desk was very polite & helpful in scheduling a loaner. She kept in touch with me while vehicle was inservice. he was vert thorough. I stopped in show room where I was welcomed by Sara, pleasant as usual. My grandson who was with me commented on the pleasant experience. More